Key Account Management Senior Manager📣 Job Ad

About Basamh Group

Basamh Group, with over 75 years of experience, operates a consumer-centric ecosystem serving the MEA region. The group's excellence in distribution is driven by Basamh Trading Company (BTC) in retail and Specialized Food Services (SFS) in HORECA. GoodyCo leads marketing and brand building efforts, while Thokoman Foods anchors manufacturing capabilities. Guided by core values including true ownership, passion to grow, transparency, and family spirit, Basamh Group focuses on establishing long-term partnerships and building a legacy of homegrown success stories.

The Role

Basamh Group is seeking a Key Account Management Senior Manager to join its team. This full-time position involves leading strategic key account growth within the FMCG distribution market across Saudi Arabia. The role focuses on maximizing revenue, profitability, and long-term partnerships, ensuring alignment with company commercial objectives and market dynamics.

Key Responsibilities

• Develop and execute the national Key Account strategy aligned with company sales and profitability targets.
• Lead, coach, and develop a team of Key Account Managers to ensure high performance and capability growth.
• Own and drive annual Joint Business Plans (JBPs) with major retail and wholesale customers.
• Negotiate annual contracts, trading terms, promotions, and commercial agreements with key customers.
• Identify and unlock growth opportunities through assortment expansion, distribution gains, and category development.
• Collaborate with marketing, supply chain, merchandising, and finance teams to ensure seamless execution of account plans.
• Analyze customer performance, market trends, and competitor activities to shape account strategies.
• Ensure effective promotional planning, trade investment optimization, and ROI tracking.
• Strengthen long-term relationships with senior stakeholders and decision-makers within key accounts.
• Drive excellence in execution across pricing, visibility, availability, and in-store activation.
• Monitor sales forecasts and demand planning to ensure product availability and minimize stock issues.
• Lead business reviews and performance reporting for senior leadership.
• Ensure compliance with company policies, commercial governance, and contractual obligations.
• Support digital transformation and data-driven selling initiatives within the key accounts function.

Qualifications and Experience

• 6-8 years of relevant experience.
• A bachelor’s degree in a relevant field is required; a master’s is preferred.
• E-commerce relevant experience.

Professional Development and Culture

Basamh Group is committed to fostering a culture of growth and innovation by supporting continuous development. This includes hands-on learning, comprehensive online resources, interactive training, and personalized coaching. The company cultivates an environment where individuals are valued, supported, and empowered to thrive and contribute to collective success.

Location and Work Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.