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Contract TypeFull-time
Workplace typeOn-site
LocationJeddah

Job Description

About the Role

Bupa Arabia is seeking a Manager - Medical Pre Authorisation to lead preauthorization decisions. This full-time role is based in Jeddah and focuses on ensuring clinically appropriate and evidence-based healthcare approvals.

Role Purpose and Impact

The primary purpose of this role is to ensure clinically sound and evidence-based preauthorization decisions. This involves effective utilization management, adherence to regulatory compliance, and active provider engagement to safeguard patient outcomes, enhance customer experience, and optimize healthcare resource utilization.

Key Responsibilities

  • Apply evidence-based medicine, clinical guidelines, and policy terms during preauthorization reviews.
  • Ensure appropriate utilization of healthcare services while preventing unnecessary costs.
  • Support cost-containment initiatives through effective medical adjudication and utilization management.
  • Ensure clinically sound and consistent medical decisions.
  • Monitor decision quality and adherence to medical protocols.
  • Promote provider satisfaction through effective communication and partnership management.
  • Manage and escalate high-value, complex, or critical cases as required.
  • Participate in complaint resolution and support business continuity efforts.
  • Maintain effective communication with internal and external stakeholders.
  • Report operational risks and critical incidents in a timely manner.

Compliance and Governance

  • Ensure adherence to Bupa policies, medical protocols, and regulatory requirements.
  • Comply with CHI regulations and governance standards.
  • Identify, escalate, and report suspected fraud, waste, abuse, and anti-selection activities.
  • Support audit readiness and compliance monitoring activities.

Experience Requirements

Candidates for this position are required to have 3-5 years of relevant experience in medical pre-authorization or a related healthcare management field.

Work Location

This full-time position is based in Jeddah. Qualified candidates are encouraged to apply.


Requirements

  • Requires 2-5 Years experience

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