Receptionist

Receptionist required

Customer reception, handling and processing complaints. Review of government departments and relevant entities if necessary.

About our company:
With over 70 years of experience, Samir Trading & Marketing has established itself as a leading and esteemed business in Saudi Arabia. From its humble beginnings as Studio SAMIR in 1953, we have grown into a prominent player in the sales and marketing industry, delivering exceptional products and solutions to our valued clients.

Job overview:
As a Service Centre Receptionist, you will be responsible for greeting and assisting our repair service centre customers. Your duties will include receiving their products, inspecting them based on their complaints and described issues, performing initial troubleshooting, submitting products for service as per the product policy and warranty status, and informing customers about repair details while issuing related documents.

Qualification and Experience required:
- Diploma degree in Electronics.
- Preferably 2 years’ experience in a similar position.

Skills and Competencies required:
- Strong knowledge of electronic devices such as projectors, display panels, printers, and electronics overall.
- Good interpersonal skills, including professionalism, communication, being a team player, problem-solving, and punctuality, with an emphasis on customer service skills.
- Task-oriented with good time management skills.
- Proficiency in using Microsoft Office programs, data entry, email, etc.