Receptionist📣 Job Ad

About our company:
With over 70 years of experience, Samir Trading & Marketing has established itself as a leading and esteemed business in Saudi Arabia. From its humble beginnings as Studio SAMIR in 1953, we have grown into a prominent player in the sales and marketing industry, delivering exceptional products and solutions to our valued clients.

Job overview:
As a Service Centre Receptionist, you will be responsible for greeting and assisting our repair service centre customers. Your duties will include receiving their products, inspecting them based on their complaints and described issues, performing initial troubleshooting, submitting products for service as per the product policy and warranty status, and informing customers about repair details while issuing related documents.

Qualification and Experience required:
- Diploma degree in Electronics.
- Preferably 2 years’ experience in a similar position.

Skills and Competencies required:
- Strong knowledge of electronic devices such as projectors, display panels, printers, and electronics overall.
- Good interpersonal skills, including professionalism, communication, being a team player, problem-solving, and punctuality, with an emphasis on customer service skills.
- Task-oriented with good time management skills.
- Proficiency in using Microsoft Office programs, data entry, email, etc.

Join Rosewood Jeddah as a Receptionist!
We are looking for a motivated and professional individual to join our team. At Rosewood Jeddah, located in the heart of Jeddah's Corniche, you will become part of a luxury hotel environment that values elegance and personal service.

Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Ensure correct maintenance and use of equipment, using equipment only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, regardless of the time of day.
• Maintain positive guest relations at all times.

Join us to provide an exceptional experience for our guests and be part of a dedicated team in one of the finest hotels in Saudi Arabia.

Job Purpose
The Receptionist / Executive Assistant will be the first point of contact for visitors and callers, ensuring a professional and welcoming environment. In addition, the role will provide administrative and organizational support to the General Manager in day-to-day operations.

Key Accountabilities:

• Managing Communications both internally and externally
• Coordinating/managing calendar for the General Manager
• Documenting meeting minutes
• Preparing/Editing Presentations, agendas and memos
• Coordinating travel itineraries for the General Manager
• Researching and compiling market research information to present to the General Manager
• Coordinating Team building exercises and activities
• Supporting Marketing initiatives/campaigns for the business
• Welcoming customers/suppliers/guests to the facility
• Coordinating lunches, dinners, and social events for customers/suppliers/guests
• Serving as the liaison between General Manager and internal/external partners
• Tracking information such as projects, vacations, priorities, tasks

Qualification:
Bachelor’s degree or diploma in Business Administration, Marketing or related field

Experience:
2 to 4 years’ experience as an executive assistant or in marketing