Receptionist📣 Job Ad

Join Consolidated Can Manufacturing Co. Ltd. as a Receptionist / Executive Assistant!

As a Receptionist / Executive Assistant, you will be the first point of contact for our visitors and callers. Your role is crucial in ensuring a professional and welcoming environment.

Key Responsibilities:

• Manage communications both internally and externally.
• Coordinate and manage the calendar for the General Manager.
• Document meeting minutes efficiently.
• Prepare and edit presentations, agendas, and memos.
• Coordinate travel itineraries for the General Manager.
• Research and compile market research information to present to management.
• Coordinate team-building exercises and activities.
• Support marketing initiatives and campaigns for the business.
• Welcome customers, suppliers, and guests to the facility.
• Coordinate lunches, dinners, and social events.
• Serve as the liaison between the General Manager and internal/external partners.
• Track information such as projects, vacations, priorities, and tasks.

Qualifications:

• Bachelor’s degree or diploma in Business Administration, Marketing, or a related field.

Experience:

• 2 to 4 years of experience as an executive assistant or in marketing.

We are looking for a receptionist to join a luxury spa in Jeddah (Al-Khalidiya district). The applicant must have a polite demeanor, a professional appearance, and a high ability to deal with customers and provide an upscale reception experience that aligns with the spa's identity. Job Responsibilities: - Welcoming customers in a professional manner. - Managing bookings, confirmations, and follow-ups through the system. - Responding to phone inquiries and WhatsApp messages. - Coordinating client arrivals and departures and organizing the therapists' schedule. - Handling payments, service bills, and updating customer records. - Ensuring the cleanliness of the reception area and providing a comfortable atmosphere for guests. - Collaborating with the team to ensure a distinguished customer experience from the first moment until departure. - Dealing with any feedback or complaints in a polite and effective manner. Working hours: 8 hours daily. Vacation: One day a week. Work environment: Elegant, organized, and provides training upon joining and opportunities for career development. Preference will be given to those with previous experience in spas, hotels, or customer service.

Guest Reception: Welcoming guests upon their arrival at the hotel and providing basic information about available services. Check-in and Check-out: Checking in guests and assisting them with the check-out procedures upon completion of their stay. Reservation Management: Verifying reservations and ensuring suitable rooms are available for guests. Answering Phone Calls: Responding to guests' calls and providing information related to bookings and services. Payment Management: Handling payments upon arrival or departure, and providing invoices upon request. Dealing with Guest Complaints: Listening to guests' complaints and working to resolve any issues or inquiries. Coordinating Internal Services: Coordinating with other departments in the hotel, such as cleaning and maintenance, to ensure good service delivery. Preparing Daily Reports: Providing daily reports on the number of reserved rooms, arriving and departing guests. Assisting Guests with Special Requests: Catering to guests' needs.