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💼 Job Announcement: Luxury Fragrance Consultant

About the Exhibition:

We are a leading exhibition specialized in providing the finest global luxury perfumes. We are looking for exceptional talents who possess a passion for hospitality and the art of upscale selling to join our team and represent our brand in the best possible way.

🎯 Job Objective:

To build strong and sustainable relationships with customers, providing an exceptional shopping experience based on gaining trust and loyalty, and guiding customers in a refined manner to choose perfumes that suit their tastes and personal occasions.

📌 Main Tasks and Responsibilities:

• Creating a luxurious experience: warmly welcoming customers and highlighting the values of generosity and good hospitality throughout their stay in the exhibition.
• Building relationships and loyalty: Establishing excellent and personal relationships with customers within the bounds of mutual respect, turning the first visit into lasting loyalty to the brand.
• Customized fragrance consultations: Understanding the customer's taste and needs, and providing suitable fragrance recommendations in an enjoyable and exciting manner.
• Managing the showroom: maintaining the elegant and sophisticated appearance of the exhibition, ensuring that products are displayed in a manner befitting global luxury.

🌟 Required Skills and Qualifications:

• Linguistic Communication: Complete mastery of Arabic (native language) in an elegant and refined manner, with excellent proficiency in English.
• Social Intelligence: An excellent reader of people and their body language, with the ability to anticipate customer expectations.
• Initiative and Problem Solving: Proactive in customer service, possessing a high intuition in dealing with problems and taking responsibility with awareness and intelligence.
• General Appearance: Maintaining an elegant attire, neat appearance, and refined presence that aligns with the luxury perfume environment.
• Passion for Perfumes: A love for perfumes and a continuous desire to learn about their components and global fragrance notes.

⏰ Work Environment and Hours:

• Type of Work: Fully in-person at the exhibition location.
• Work Days: 6 days a week (one day off per week).
• Working Hours: 9 hours daily (shifts will be coordinated later).

🎁 Benefits and Compensation:

• A competitive monthly salary (to be determined based on the interview).
• A commission and bonus system linked to performance and sales.
• A luxurious work environment that encourages professional development.
• A fully paid annual leave of one month (the timing will be coordinated between the employee and the company management).

📨 Application Method:

If you see yourself as having the elegance and passion to represent our brand, please contact us.

• Skills:
• Excellent communication and persuasion skills.
• Tact and a professional, elegant appearance.
• Mastery of customer service and problem-solving skills.

💼 Responsibilities:

• Receiving and welcoming customers professionally and identifying their needs.
• Answering the phone and customer inquiries.
• Assisting customers in choosing the right frames for their face shape and personal style.
• Providing a comprehensive explanation of the features and types of lenses (prescription, sunglasses, and contact lenses).
• Guiding and educating customers on how to wear glasses and take proper care of them.
• Arranging, cleaning, and organizing the showroom and displays to ensure an attractive appearance.
• Assisting in sales operations: issuing invoices, receiving and delivering products, and managing returns.
• Managing daily orders.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.