Senior IT Analyst

About the Role

Fakeeh Care Group is seeking a Senior IT Analyst to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time role involves supporting the Data Analytics function by extracting, analyzing, validating, and interpreting data to develop dashboards, reports, KPIs, visualizations, and actionable insights. The Senior IT Analyst will play a crucial role in supporting clinical, operational, and corporate decision-making across the group.

Key Responsibilities

• Analyze and interpret complex data sets to provide actionable insights.
• Extract, clean, validate, and prepare data from approved sources for analysis and reporting.
• Develop, maintain, and update dashboards, reports, and data visualizations.
• Support KPI definition, calculation, validation, and performance reporting.
• Ensure data quality, accuracy, consistency, and reliability in reports, dashboards, and analytics outputs.
• Perform data validation, reconciliation, and issue follow-up with relevant stakeholders.
• Collaborate with clinical, operational, and corporate stakeholders to understand data requirements and reporting needs.
• Support data governance activities, including data definitions, standardization, and documentation of approved reporting logic.
• Conduct advanced analytics, statistical analysis, and modeling where applicable.
• Communicate analytical findings, insights, and recommendations to stakeholders in a clear and actionable manner.
• Document data sources, business rules, calculations, assumptions, and report specifications.
• Support testing and validation of new dashboards, reports, analytics products, and data integrations.
• Participate in data governance audits, compliance activities, and data quality improvement initiatives.
• Handle complex analyses with greater independence and engage directly with stakeholders to define requirements, validate outputs, and provide recommendations.
• Mentor junior analysts and support the delivery of assigned analytics initiatives.

Continuous Improvement and Compliance

• Perform all duties in alignment with Fakeeh’s Person-Centered care values.
• Actively contribute to continuous improvement initiatives within the scope of the role.
• Adhere to safety protocols and proactively address job-related safety concerns.
• Maintain strict confidentiality of all sensitive information.
• Comply with cybersecurity policies and standards, participating in awareness training to prevent cyber threats.
• Uphold Fakeeh Care’s code of conduct, policies, and ethical standards.
• Complete mandatory education requirements at least one month prior to expiration.

Required Experience

Candidates should possess 5-10 years of relevant experience in data analytics or a similar IT role.