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About IKEA Alsulaiman

IKEA Alsulaiman is dedicated to creating a better everyday life for many people by offering a wide range of well-designed, functional home furnishings at affordable prices. The company operates in Al Madinah, Saudi Arabia, and is seeking a Control Room Co-worker to join its team in Medina.

Role Overview

The Control Room Co-worker serves as the initial point of contact for the company, providing essential administrative support across the organization. This role involves managing the flow of individuals through the business, ensuring all receptionist duties are performed accurately, efficiently, and to a high standard. A key responsibility includes continuous monitoring of the building through the CCTV system to maintain safety and security.

Key Responsibilities

• Greet, welcome, direct, and announce visitors appropriately.
• Answer, screen, and forward incoming phone calls, providing basic information as needed.
• Operate the telephone switchboard professionally, using proper language and tone, and answering calls before the third ring.
• Maintain an updated list of staff telephone extensions and mobile numbers.
• Update appointment calendars and schedule meetings.
• Monitor the building, both internally and externally, using the CCTV system.
• Provide video records upon request by authorized personnel.
• Report all safety and security hazards and incidents.
• Communicate and coordinate with local authorities when necessary.
• Receive and sort daily mail, deliveries, and couriers.
• Perform other clerical receptionist duties, including filing, photocopying, collating, and faxing.
• Monitor the staff entrance, allowing entry only to staff members, commercial customers, and authorized persons.
• Measure co-workers' and visitors' temperatures prior to their entry.
• Ensure all safety precautions, such as mask-wearing and social distancing, are consistently implemented.

Qualifications and Experience

• 0-1 year of relevant experience.
• Ability to provide administrative support effectively.
• Proficiency in operating CCTV systems.
• Strong communication and interpersonal skills.

Work Type

This is a full-time position based in Medina, Al Madinah, Saudi Arabia.

Application Information

Salary details for this position will be disclosed during the interview process.