Marketing Manager Jobs in Medina

Marketing Manager (B2C & B2B) — Plumbing Materials Supply Sector and PPR for Projects

Location: Medina (Full-time, In-person) Entity: Sons of Sulaiman Al-Juhani Company (Supply for sanitary tools)

Main Responsibilities

• Building and leading a B2C & B2B marketing strategy that connects all marketing activities
• Content production
• Managing organic presence on social media (company page + building a personal brand for the founder) and developing content that reaches decision-makers in the construction sector.
• Preparing tools to activate sales
• Managing and optimizing the website
• Tracking intermediate indicators (requests for quotations, WhatsApp conversations, catalog downloads) and linking them to the final result.

Required Qualifications and Experience

• Experience 3+ years in B2C & B2B marketing, preferably in the construction/building materials/industry/art products sector.
• Deep understanding of the multi-party buying journey (purchasing + consultant + project owner) and how content differs for each party.
• Ability to work independently and execute the full cycle yourself (small team, no reliance on agencies).
• Mastering AI tools for design and content (budget is limited and production relies on AI, no human designer).

Skills That Give You an Advantage

• Technical background or understanding (Mechanical/Civil Engineering, or previous experience with MEP systems and plumbing).
• Previous relationships with real estate developers or consulting offices in the Kingdom.

Why Join Us

• Real ownership of the role: you build the marketing function from scratch, not just executing a ready-made plan.
• Direct and measurable impact on the company's growth (goal of +30% for the next year + launching a new product category).
• A truly global product with comprehensive international certifications — marketing actual quality, not promises.
• Close proximity to decision-makers and speed in execution.

About the Role

Le Méridien Hotels & Resorts is seeking a Director of Sales & Marketing to lead sales and marketing initiatives for a hotel with over 300 rooms and significant food and beverage revenue. This management position is responsible for driving proactive and reactive sales, ensuring the hotel meets its sales targets and revenue goals. The role involves developing and executing brand service strategies, fostering long-term guest relationships, and promoting the hotel within its market.

This position is based in Almadinah Almunawwarah, Saudi Arabia, and is a full-time, on-site management role. The Director of Sales & Marketing will manage the hotel's sales budget, develop promotional activities, and align with regional marketing efforts to drive revenue and market share.

Key Responsibilities

• Develop and implement sales strategies to achieve hotel revenue targets and objectives.
• Manage both proactive and reactive sales activities for the hotel.
• Provide daily leadership and guidance to the sales team to ensure performance and goal attainment.
• Develop and execute brand service strategies and initiatives to build value-based, long-term customer relationships.
• Assess hotel participation in various sales channels, including regional sales, corporate sales, and electronic channels, and establish strong working relationships to proactively position and promote the hotel.
• Manage the marketing budget to develop specific hotel activities, promotions, and ancillary events that drive revenue and achieve hotel objectives.
• Collaborate with regional marketing to promote regional and national promotional activities.
• Develop and implement the overall hotel strategy, providing products and services that meet or exceed the needs and expectations of branded guests and hotel associates.
• Evaluate and support the participation and guest departments of regional sales and corporate sales teams.
• Serve as the primary sales contact for the General Manager, Hotel Leadership Team, Corporate Sales, and Regional Sales.
• Act as the sales contact and ambassador for guests.
• Manage the sales process and co-manage hotel franchise agreements.
• Participate in sales and marketing team sales calls to acquire new business and/or account for existing business.
• Identify public relations opportunities and coordinate activities to strengthen overall marketing and promotional strategies.
• Coordinate crisis communication to provide support to the General Manager.
• Execute and support luxury guest service standards and hotel brand standards.
• Execute and support the operational aspects of the reservations business, including generating proposals, writing contracts, and guest correspondence.
• Practice brand service fundamentals for daily service delivery.
• Ensure seamless integration from sales to operations and back to sales, consistently delivering high-standard service.
• Manage effective solutions for guest issues arising from the sales process by escalating issues to hotel leadership and/or other relevant stakeholders.
• Achieve sustained success by increasing revenue, controlling expenses, and providing a return on investment for owners and Marriott International.
• Implement brand service strategies and appropriate brand initiatives across all aspects of the sales process, focusing on building value-based, long-term customer relationships to achieve hotel sales goals.
• Promote regional and national promotional activities in conjunction with regional marketing.
• Perform other duties as assigned to meet business needs.

Qualifications and Requirements

• A degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with a minimum of four years of experience in sales and marketing or a related field.
• OR A Master's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with a minimum of two years of experience in sales and marketing or a related field.

Required Skills

• Sales
• Marketing
• Leadership
• Team Management
• Revenue Management
• Customer Relationship Management
• Strategic Planning
• Market Analysis
• Budget Management
• Sales Strategy
• Promotional Activities
• Brand Service Strategy
• Customer Service
• Team Supervision Skills
• Progressive career development and consistent performance

Work Environment and Additional Information

This is a full-time, on-site management position located in Almadinah Almunawwarah, Saudi Arabia. The role requires 2-5 years of experience. Marriott International is committed to creating a diverse and inclusive workplace and provides equal employment opportunities. Le Méridien Hotels & Resorts aims to inspire travelers with a passion for travel and a pursuit of the finer things in life, reflecting European culture. The brand seeks curious, creative, and hotel-savvy individuals who enjoy connecting with guests and creating memorable experiences.

About the Director of Sales & Marketing Role

Sheraton Hotels & Resorts is seeking a Director of Sales & Marketing to lead sales efforts for hotels with over 300 rooms. This full-time position is based in Medina, Al-Madinah Al-Munawarah, and requires 5-10 years of experience. The role focuses on driving occupancy and significant food and beverage revenue through strategic sales management.

Role Overview and Objectives

The Director of Sales & Marketing is responsible for overseeing the hotel's sales department with a primary focus on achieving high occupancy rates and maximizing food and beverage revenue. This involves managing active and proactive sales initiatives, providing daily guidance to the sales team, and ensuring the implementation of brand-appropriate service strategies and standards throughout the sales process.

Key Responsibilities

• Manage the hotel's active and proactive sales efforts to achieve targets.
• Provide daily guidance to sales staff to meet hotel sales targets and overall hotel revenue goals.
• Implement brand-appropriate service strategies and brand standards across all sales activities.
• Focus on building long-term, value-based guest relationships to achieve sales objectives.
• Evaluate hotel participation in various sales channels, including area sales, sales office support, and electronic channels.
• Establish and maintain strong working relationships to proactively position and promote the hotel.
• Manage the sales budget to develop specific hotel activities, promotions, and ancillary activities that drive revenue and achieve targets.
• Coordinate with area sales transmissions to promote area and national sales activities.
• Develop and implement hotel-wide strategies to provide products and services that meet or exceed guest and staff expectations, ensuring returns for the owner and Luxury Collection.
• Perform other duties as assigned by management to meet business needs.

Qualifications and Experience

Candidates should possess the following qualifications:

• A two-year degree in Business Management, Sales, Hotel and Restaurant Management, or a related major, OR a Bachelor's degree with 4 years of sales and marketing or related field experience.
• Alternatively, a Master's degree in Business Management, Sales, Hotel and Restaurant Management, or a related major with 2 years of sales and marketing or related field experience.

Preferred Skills and Experience

• A four-year college degree.
• Demonstrated team supervision skills.
• Proven sales experience.
• Experience within the hotel industry, showcasing progressive career development and a consistent record of excellent performance.

Work Location and Type

This is a full-time position located in Medina, Al-Madinah Al-Munawarah.

About the Role

Le Méridien Hotels & Resorts is seeking a Director of Sales & Marketing to lead sales efforts for properties with substantial booking volumes and local catering revenue. This leadership position is integral to achieving property sales objectives, meeting booking goals, and maximizing hotel revenues. The role involves implementing brand service strategies, cultivating long-term customer relationships, and strategically positioning and marketing the property across various sales channels.

The Director of Sales & Marketing will manage the marketing budget to develop targeted campaigns and promotions, ensuring alignment with regional marketing communications and overall brand initiatives. This position is key to developing and executing property-wide strategies that meet customer expectations, deliver a strong return on investment for owners, and uphold Marriott International's standards.

Key Responsibilities

• Lead the property's sales department, particularly for properties with over 300 peak rooms and significant local catering revenue.
• Manage reactive and proactive sales efforts to achieve sales objectives and booking goals.
• Provide day-to-day leadership and coaching to sales associates to ensure they achieve property sales objectives and contribute to revenue targets.
• Implement the brand's service strategy and applicable brand initiatives throughout the sales process.
• Build long-term, value-based customer relationships to achieve hotel sales objectives.
• Evaluate participation in various sales channels and develop strong working relationships to position and market the property.
• Manage the marketing budget to develop property-specific campaigns, promotions, and collateral to drive revenue and meet objectives.
• Interface with regional marketing communications for the pull-through of regional and national promotions.
• Develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates.
• Ensure a return on investment for the owner and Marriott International.
• Develop a strategic account plan for market demand generators.
• Determine and develop marketing communication activities in conjunction with Regional Marketing Communications.
• Provide customer intelligence by evaluating market and economic trends that may lead to changes in sales strategy.
• Review the Strategic Alignment Review (STAR) report and competitive shopping reports to maintain awareness of the hotel’s market position.
• Research competitor sales team strategies to identify opportunities to grow occupancy, RevPAR, and increase market share.
• Attend sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggest innovative marketing ideas and develop deployment strategies to grow market share.
• Evaluate and support participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serve as the primary sales contact for the General Manager, property leadership team, Group Sales, and Area Sales leaders.
• Act as the sales contact for customers and serve as the customer advocate.
• Serve as the hotel authority on sales processes and sales contracts.
• Act as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications, and other hotel departments.
• Participate in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy.
• Support the General Manager by coordinating crisis communications.
• Execute and support Marriott International's Customer Service Standards and the hotel’s Brand Standards.
• Execute and support the operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.
• Participate in and practice daily service basics of the brand.
• Implement a seamless turnover from sales to operations and back to sales, consistently delivering a high level of service.
• Monitor the effective resolution of guest issues arising from the sales process by channeling issues to property leadership or other appropriate stakeholders.
• Maintain successful performance by increasing revenues, controlling expenses, and providing a return on investment.
• Develop strong partnerships with local organizations to further increase brand/product awareness.
• Develop and manage internal key stakeholder relationships.
• Develop strong community and public relations by maintaining property participation in local, regional, and national tradeshows and client events.
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting customers and monitoring their satisfaction before and during their program/event.
• Understand customer needs and recommend appropriate features and services that best meet their needs and exceed expectations, while building loyalty to Marriott.
• Gain an understanding of the hotel’s primary target customer and service expectations, offering better business solutions to customers.
• Develop sales goals and strategies and verify alignment with the brand business strategy.
• Execute the sales strategy to meet individual booking goals for self and staff.
• Coach leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals.
• Verify that the Sales team understands and is leveraging Marriott International (MI) demand engines to their full potential.
• Work with Human Resources, Engineering, and Loss Prevention to monitor compliance with local, state, and federal regulations and/or union requirements.
• Partner with Human Resources to attract, develop, and retain talent to support strategic market priorities.
• Ensure effective structures, processes, jobs, and performance management systems are in place.
• Set goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, address performance issues, and hold staff accountable for successful results.
• Forecast talent needs and manage the talent acquisition strategy with Human Resources to minimize lost time due to turnover.
• Maintain an active list of the competition’s best sales people and execute a recruitment and acquisition plan with HR.
• Support tools and training resources to educate sales associates on winning catering solutions.
• Champion leadership development and workforce planning priorities by assessing, selecting, retaining, and developing diverse, high-caliber talent.
• Identify, train, and mentor group sales associates, utilizing all available on-the-job training tools.
• Transfer functional knowledge and develop group sales skills of other discipline managers.
• Perform other duties as assigned to meet business needs.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 4 years of experience in sales and marketing or a related professional area.
• OR A 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Required Skills

• Sales
• Marketing
• Leadership
• Customer Relationship Management
• Budget Management
• Marketing Budget Management
• Revenue Generation
• Customer Service
• Sales Strategy
• Marketing Strategy
• Team Supervision

Work Environment and Location

This is a full-time, management position located in Said Bin Al Aas, Al Jamiah, Almadinah Almunawwarah, Saudi Arabia, 42351. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We value the unique backgrounds of our associates and foster an environment where all are welcomed and provided access to opportunity. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Le Méridien Hotels & Resorts is seeking a Director of Sales & Marketing to lead sales operations for properties with substantial booking volumes and local catering revenue. This leadership position is integral to achieving property sales objectives, meeting booking targets, and maximizing hotel revenues. The role involves implementing brand service strategies, cultivating lasting customer relationships, and strategically marketing the property across various sales channels.

This position requires a proactive approach to managing both reactive and proactive sales efforts. The successful candidate will develop and execute property-wide strategies designed to meet or exceed customer expectations and deliver a strong return on investment for owners and Marriott International. Collaboration with regional marketing communications and other hotel departments is essential for driving revenue and enhancing brand presence.

Key Responsibilities

• Lead the property's sales department, particularly for properties with bookings exceeding 300 peak rooms and significant local catering revenue.
• Manage reactive and proactive sales efforts to achieve sales objectives and revenue targets.
• Provide day-to-day leadership and guidance to sales associates to ensure the achievement of property sales goals.
• Implement the brand's service strategy and applicable brand initiatives throughout the sales process.
• Build long-term, value-based customer relationships to achieve the hotel's sales objectives.
• Evaluate participation in various sales channels, including Area Sales, Group Sales, and electronic lead channels, and develop strong working relationships to enhance market positioning.
• Manage the marketing budget to develop property-specific campaigns, promotions, and collateral aimed at driving revenue and meeting objectives.
• Interface with regional marketing communications to ensure the successful implementation of regional and national promotions.
• Develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates.
• Manage the development of a strategic account plan for key demand generators in the market.
• Determine and develop marketing communication activities in conjunction with Regional Marketing Communications.
• Provide customer intelligence by evaluating market and economic trends to adapt sales strategies and exceed customer expectations.
• Review the Strategic Alignment Review (STAR) report, competitive shopping reports, and other resources to maintain awareness of the hotel's market position.
• Research competitor sales team strategies to identify opportunities for increasing occupancy, RevPAR, and market share.
• Attend sales strategy meetings and contribute input to weekly and overall sales strategies.
• Suggest innovative marketing ideas and develop deployment strategies to continuously grow market share.
• Evaluate and support participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serve as the primary sales contact for the General Manager, property leadership team, Group Sales, and Area Sales leaders.
• Act as the sales contact for customers and serve as their advocate within the property.
• Function as the hotel authority on sales processes and sales contracts.
• Serve as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications, and other relevant hotel departments.
• Participate in sales calls with the Sales and Marketing team to acquire new business and finalize deals.
• Identify public relations opportunities and coordinate activities to enhance the overall marketing communication strategy.
• Support the General Manager by coordinating crisis communications.
• Execute and uphold Marriott's Customer Service Standards and the hotel's Brand Standards.
• Execute and support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Participate in and practice daily service basics of the brand.
• Implement a seamless turnover process from sales to operations and back to sales, consistently delivering a high level of service.
• Monitor the effective resolution of guest issues arising from the sales process by establishing channels for feedback to property leadership and other stakeholders.
• Maintain successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International.
• Develop strong partnerships with local organizations to increase brand and product awareness.
• Develop and manage internal key stakeholder relationships.
• Develop strong community and public relations by ensuring property participation in local, regional, and national tradeshows and client events.
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting customers and monitoring their satisfaction before and during their program/event.
• Understand customer needs and recommend appropriate features and services that best meet their requirements and exceed expectations, while building loyalty to Marriott.
• Gain a thorough understanding of the hotel's primary target customer and their service expectations, offering tailored business solutions.
• Develop sales goals and strategies, verifying alignment with the brand business strategy.
• Execute the sales strategy to meet individual booking goals and those of the sales team.
• Coach leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals.
• Ensure the Sales team understands and effectively leverages Marriott International (MI) demand engines.
• Work with Human Resources, Engineering, and Loss Prevention to monitor compliance with relevant regulations.
• Partner with Human Resources to attract, develop, and retain talent to support market strategic priorities.
• Create effective structures, processes, jobs, and performance management systems.
• Set goals and expectations for direct reports, aligning performance and rewards, and holding staff accountable for results.
• Forecast talent needs and manage talent acquisition strategy with HR to minimize turnover impact.
• Maintain an active list of competitor sales personnel and execute a recruitment and acquisition plan with HR.
• Support tools and training resources to educate sales associates on winning catering solutions.
• Champion leadership development and workforce planning by assessing, selecting, retaining, and developing diverse, high-caliber talent.
• Identify, train, and mentor group sales associates, utilizing all available on-the-job training tools.
• Transfer functional knowledge and develop group sales skills of other discipline managers.
• Perform other duties as assigned to meet business needs.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 4 years of experience in sales and marketing or a related professional area.
• OR A 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Required Skills

• Sales
• Marketing
• Leadership
• Customer Relationship Management
• Budget Management
• Marketing Budget Management
• Revenue Management
• Team Supervision
• Lodging Sales
• Hotel Industry Experience
• Strategic Account Planning
• Marketing Communication
• Market Analysis
• Competitive Analysis
• Sales Strategy Development
• Public Relations
• Crisis Communications
• Customer Service Standards
• Sales Process Execution
• Guest Issue Resolution
• Brand Service Strategy Implementation
• Partnership Development
• Stakeholder Relationship Management
• Community Relations
• Customer Satisfaction
• Needs Assessment
• Business Solutions
• Revenue Strategy Development
• Talent Acquisition
• Talent Development
• Talent Retention
• Workforce Planning
• Catering Solutions
• Mentoring
• Functional Knowledge Transfer

Work Environment and Location

This is a full-time, management position located in Said Bin Al Aas, Al Jamiah, Almadinah Almunawwarah, Saudi Arabia, 42351. The role is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. The company is dedicated to non-discrimination on any protected basis, including disability and veteran status.

About the Role

Sheraton Hotels & Resorts is seeking a Director of Sales & Marketing to lead the sales department for properties with significant booking volumes and local catering revenue in Medina, Al-Madinah Al-Munawarah. This full-time position involves managing proactive and reactive sales efforts, achieving booking goals, and driving property revenues.

Key Responsibilities

• Lead the property's sales department, managing daily operations and achieving sales objectives.
• Develop and implement strategic account plans for market demand generators.
• Oversee proactive and reactive sales initiatives to meet or exceed customer expectations.
• Collaborate with Regional Marketing Communications on marketing activities and promotions.
• Analyze market trends, competitor strategies, and sales performance reports to inform sales strategy.
• Develop and execute property-specific marketing campaigns, promotions, and collateral within the marketing budget.
• Build and maintain strong working relationships with sales channels, regional marketing, and internal departments.
• Serve as the primary sales contact for the General Manager, property leadership, and external sales teams.
• Act as the customer advocate, ensuring needs are met and fostering long-term relationships.
• Manage the sales process, including proposal generation, contract writing, and customer correspondence.
• Ensure seamless turnover from sales to operations and consistently deliver high service levels.
• Monitor and ensure effective resolution of guest issues arising from the sales process.
• Implement the brand's service strategy and applicable brand initiatives throughout the sales process.
• Perform other duties as assigned to meet business needs.

Relationship Building and Marketing

• Develop partnerships with local organizations to enhance brand awareness.
• Manage internal stakeholder relationships and contribute to public relations efforts.
• Participate in local, regional, and national trade shows and client events.
• Provide exemplary customer service to drive satisfaction and loyalty.
• Understand customer needs and business concerns to offer effective solutions and build loyalty.
• Identify public relations opportunities to support the overall marketing communication strategy.
• Coordinate crisis communications in support of the General Manager.

Leadership and Team Development

• Set sales goals and strategies, ensuring alignment with the brand's business strategy.
• Coach leaders of revenue-generating departments on effective strategies and goal setting.
• Ensure the sales team effectively leverages available demand engines.
• Partner with Human Resources to attract, develop, and retain talent.
• Create effective structures, processes, and performance management systems.
• Set goals, manage performance, and hold direct reports accountable for results.
• Anticipate talent needs and manage talent acquisition strategies.
• Identify, train, and mentor sales associates, utilizing available training tools.
• Transfer functional knowledge and develop sales skills of other managers.

Compliance and Standards

The role requires adherence to local, state, and federal regulations, including any union requirements, in collaboration with Human Resources, Engineering, and Loss Prevention. Execution and support of Marriott's Customer Service Standards and the hotel's Brand Standards are essential, as is participation in daily service basics.

Commitment to Diversity and Inclusion

Marriott International is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued. The company actively promotes non-discrimination based on disability, veteran status, or any other protected characteristic.

About the Role

Le Méridien Hotels & Resorts is seeking a Director of Sales & Marketing to lead sales operations for properties with significant booking volume and local catering revenue. This leadership position is essential for achieving property sales objectives, meeting booking targets, and maximizing hotel revenues. The role involves providing daily leadership to sales associates, implementing brand service strategies, and fostering long-term customer relationships.

Key Responsibilities

• Lead the property's sales department, particularly for properties with bookings exceeding 300 peak rooms and substantial local catering revenue.
• Manage reactive and proactive sales efforts to achieve sales objectives.
• Provide day-to-day leadership and guidance to sales associates to ensure they meet property sales objectives and overall booking goals.
• Implement the brand's service strategy and applicable brand initiatives throughout the sales process.
• Focus on building long-term, value-based customer relationships to achieve hotel sales objectives.
• Evaluate participation in various sales channels, including Area Sales, Group Sales within the Sales Office, and electronic lead channels, developing relationships to proactively market the property.
• Manage the marketing budget to support property-specific campaigns, promotions, and collateral aimed at driving revenue and meeting property objectives.
• Interface with regional marketing communications for the execution of regional and national promotions.
• Develop and implement property-wide strategies that align with brand standards and deliver exceptional guest experiences, ensuring a return on investment for owners and Marriott International.
• Manage the development of a strategic account plan for key demand generators.
• Determine and develop marketing communication activities in conjunction with Regional Marketing Communications.
• Provide customer intelligence by evaluating market and economic trends to adjust sales strategies.
• Review the Strategic Alignment Review (STAR) report and competitive shopping reports to maintain awareness of the hotel's market position.
• Research competitor sales team strategies to identify opportunities for increasing occupancy, RevPAR, and market share.
• Attend sales strategy meetings and contribute input on weekly and overall sales strategies.
• Suggest innovative marketing ideas and develop deployment strategies to grow market share.
• Evaluate and support participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serve as the primary sales contact for the General Manager, property leadership team, Group Sales, and Area Sales leaders.
• Act as the sales contact for customers and serve as their advocate.
• Function as the hotel authority on sales processes and sales contracts.
• Serve as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications, and other relevant hotel departments.
• Participate in sales calls with members of the Sales and Marketing team to acquire new business or close on business.
• Identify public relations opportunities and coordinate activities to enhance the overall marketing communication strategy.
• Support the General Manager by coordinating crisis communications.
• Execute and support Marriott International's Customer Service Standards and the hotel's Brand Standards.
• Oversee the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Participate in and practice daily service basics of the brand.
• Implement a seamless turnover process from sales to operations and back to sales, consistently delivering a high level of service.
• Monitor the effective resolution of guest issues arising from the sales process by channeling issues to property leadership and/or other appropriate stakeholders.
• Maintain successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International.
• Develop strong partnerships with local organizations to increase brand/product awareness.
• Develop and manage internal key stakeholder relationships.
• Develop strong community and public relations by ensuring property participation in local, regional, and national tradeshows and client events.
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting customers and monitoring their satisfaction before and during their program/event.
• Understand customer needs and recommend appropriate features and services that best meet their requirements and exceed expectations, while building loyalty to Marriott.
• Gain a thorough understanding of the hotel's primary target customer and their service expectations; understand customer business, business issues, and concerns to offer effective business solutions.
• Develop sales goals and strategies, verifying alignment with the brand business strategy.
• Execute the sales strategy to meet individual booking goals for self and staff.
• Coach leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals to drive the property's financial performance.
• Ensure the Sales team understands and effectively leverages Marriott International (MI) demand engines.
• Collaborate with Human Resources, Engineering, and Loss Prevention to monitor compliance with local, state, and federal regulations and/or union requirements.
• Partner with Human Resources to attract, develop, and retain talent to support strategic priorities.
• Ensure effective structures, processes, jobs, and performance management systems are in place.
• Set goals and expectations for direct reports using the Leadership Performance Process (LPP), aligning performance and rewards, addressing performance issues, and holding staff accountable for successful results.
• Forecast talent needs and manage the talent acquisition strategy with Human Resources to minimize lost time due to turnover.
• Maintain an active list of the competition's best sales personnel and execute a recruitment and acquisition plan with HR.
• Support tools and training resources to educate sales associates on winning catering solutions.
• Champion leadership development and workforce planning priorities by assessing, selecting, retaining, and developing diverse, high-caliber talent; continuously upgrade sales & marketing talent; work with HR to anticipate future talent needs.
• Identify, train, and mentor group sales associates, utilizing all available on-the-job training tools.
• Transfer functional knowledge and develop group sales skills of other discipline managers.
• Perform other duties as assigned to meet business needs.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 4 years of experience in sales and marketing or a related professional area.
• OR a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Required Skills

• Sales
• Marketing
• Leadership
• Customer Relationship Management
• Budget Management
• Marketing Budget Management
• Revenue Management
• Team Supervision
• Lodging Sales
• Hotel Industry Expertise
• Public Relations
• Crisis Communications
• Customer Service Excellence
• Sales Strategy Development
• Marketing Strategy Development
• Talent Acquisition
• Talent Development

Work Location and Type

This is a full-time, management position located in Said Bin Al Aas, Al Jamiah, Almadinah Almunawwarah, Saudi Arabia, 42351. Marriott International is committed to valuing and celebrating the unique backgrounds of its associates and fostering an environment of inclusivity and opportunity.

• Diploma or Bachelor's degree in Business, Marketing, or related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers in a professional manner.
• Answer incoming calls, redirect queries, and take messages accurately.
• Manage the showroom reception area to maintain a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Prepare and maintain documents, forms, and internal correspondence.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Coordinate with other departments such as finance, marketing, and service for smooth workflow.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt and professional responses to customer queries.
• Support complaint resolution and escalate issues when necessary.
• Provide an excellent customer experience aligned with company standards and brand reputation.

About the Role

Sheraton Hotels & Resorts is seeking a Director of Sales & Marketing to lead the sales department for properties with over 300 peak rooms and significant local catering revenue. This full-time position, based in Medina, Al-Madinah Al-Munawarah, requires 5-10 years of experience. The role focuses on achieving property sales objectives and revenue goals through strategic sales efforts and building long-term customer relationships.

Key Responsibilities

• Manage the development of strategic account plans for market demand generators.
• Oversee both reactive and proactive sales efforts for the property.
• Determine and develop marketing communication activities in collaboration with Regional Marketing Communications.
• Provide customer intelligence by evaluating market and economic trends to adapt sales strategies.
• Review market position reports, competitive shopping data, and other resources to maintain market awareness.
• Research competitor sales strategies to identify opportunities for increased occupancy, RevPAR, and market share.
• Participate in sales strategy meetings, contributing input for weekly and overall sales strategies.
• Propose innovative marketing ideas and develop deployment strategies to grow market share.
• Evaluate and support participation and account deployment with Area Sales and Group Sales teams.
• Serve as the primary sales contact for the General Manager, property leadership, Group Sales, and Area Sales leaders.
• Act as the main sales contact for customers, serving as their advocate.
• Function as the property's authority on sales processes and sales contracts.
• Liaise with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications, and other hotel departments.
• Participate in sales calls to acquire new business and close deals.
• Identify public relations opportunities and coordinate activities to enhance the marketing communication strategy.
• Support the General Manager by coordinating crisis communications.
• Execute and support Marriott's Customer Service Standards and hotel's Brand Standards.
• Manage the operational aspects of booked business, including proposal generation and contract writing.
• Implement a seamless turnover process from sales to operations and back, ensuring a high level of service.
• Monitor and ensure effective resolution of guest issues arising from the sales process.
• Maintain successful performance by increasing revenues, controlling expenses, and delivering a return on investment.
• Implement the brand's service strategy and initiatives in all sales aspects, focusing on building value-based customer relationships.
• Interface with regional marketing communications for promotion pull-through.
• Perform other duties as assigned to meet business needs.

Building Stakeholder Relationships

• Develop strong partnerships with local organizations to increase brand awareness.
• Manage internal key stakeholder relationships.
• Foster community and public relations through participation in tradeshows and client events.
• Execute exemplary customer service to drive satisfaction and loyalty.
• Understand customer needs and recommend appropriate features and services to exceed expectations.
• Gain understanding of the hotel’s target customer and service expectations to offer effective business solutions.

Leadership and Team Development

• Develop sales goals and strategies, ensuring alignment with the brand business strategy.
• Execute sales strategies to meet individual and staff booking goals.
• Coach leaders of revenue-generating departments on effective revenue strategies and goal setting.
• Ensure the Sales team effectively leverages Marriott International (MI) demand engines.
• Monitor compliance with local, state, and federal regulations in partnership with Human Resources, Engineering, and Loss Prevention.
• Partner with Human Resources to attract, develop, and retain talent.
• Establish effective structures, processes, jobs, and performance management systems.
• Set goals and expectations for direct reports, manage performance, and hold staff accountable.
• Forecast talent needs and manage talent acquisition strategy with HR.
• Maintain a list of competitor sales personnel and execute a recruitment plan with HR.
• Support tools and training resources for sales associates on catering solutions.
• Champion leadership development and workforce planning by assessing, selecting, and developing talent.
• Identify, train, and mentor group sales associates, utilizing available training tools.
• Transfer functional knowledge and develop group sales skills of other discipline managers.
• Provide day-to-day leadership to sales associates to achieve property sales objectives.
• Evaluate participation in various sales channels and develop strong working relationships to market the property.
• Manage the marketing budget for property-specific campaigns, promotions, and collateral.

Qualifications and Experience

The ideal candidate will possess 5-10 years of experience in sales and marketing, preferably within the hospitality industry. A proven track record of achieving sales objectives and managing a sales team is essential. Experience in leading sales for properties with significant room bookings and catering revenue is required.

Work Environment

This is a full-time position located in Medina, Al-Madinah Al-Munawarah. The role involves leading the property's sales department and requires collaboration with various internal and external stakeholders.

About the Role

Le Méridien Hotels & Resorts is seeking a Director of Sales & Marketing to lead sales operations for properties in Saudi Arabia that manage significant booking volumes and local catering revenue. This full-time management position, based in Medina, focuses on driving property sales objectives, achieving booking targets, and maximizing revenue through strategic sales and marketing initiatives. The role requires a proactive leader to build lasting customer relationships, manage marketing budgets, and implement brand service strategies, ultimately contributing to the property's success and delivering a strong return on investment for owners and Marriott International.

Key Responsibilities

• Lead the property's sales department, particularly for properties with bookings exceeding 300 peak rooms and substantial local catering revenue.
• Manage reactive and proactive sales efforts to achieve defined sales objectives.
• Provide daily leadership to sales associates, ensuring they meet property sales objectives, booking goals, and revenue targets.
• Implement the brand's service strategy and applicable brand initiatives across all sales processes.
• Focus on building long-term, value-based customer relationships to achieve sales objectives.
• Evaluate and strengthen participation in various sales channels (*, Area Sales, Group Sales, electronic lead channels) to proactively position and market the property.
• Manage the marketing budget to develop property-specific campaigns, promotions, and collateral aimed at driving revenue and meeting objectives.
• Liaise with regional marketing communications for the implementation of regional and national promotions.
• Develop and execute property-wide strategies that align with brand customer profiles and property associate needs, ensuring a return on investment for the owner and Marriott International.
• Develop a strategic account plan for key demand generators in the market.
• Determine and develop marketing communication activities in coordination with Regional Marketing Communications.
• Provide customer intelligence by evaluating market and economic trends that may influence sales strategy.
• Review market position reports, competitive shopping data, and other resources to maintain awareness of the hotel's standing.
• Research competitor sales team strategies to identify opportunities for increasing occupancy, RevPAR, and market share.
• Participate in sales strategy meetings to contribute to weekly and overall sales strategy development.
• Propose innovative marketing ideas and develop deployment strategies to grow market share.
• Evaluate and support participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serve as the primary sales contact for the General Manager, property leadership team, Group Sales, and Area Sales leaders.
• Act as the sales contact for customers and represent the customer's interests.
• Serve as the property's authority on sales processes and sales contracts.
• Act as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications, and other hotel departments.
• Participate in sales calls with the Sales and Marketing team to secure new business and close deals.
• Identify public relations opportunities and coordinate activities to enhance the overall marketing communication strategy.
• Support the General Manager by coordinating crisis communications.
• Execute and support Marriott International's Customer Service Standards and the hotel's Brand Standards.
• Execute and support the operational aspects of booked business, including generating proposals and writing contracts.
• Participate in and practice daily service basics of the brand.
• Implement a seamless turnover process from sales to operations and back, consistently delivering a high level of service.
• Monitor the effective resolution of guest issues arising from the sales process by directing them to property leadership or other appropriate stakeholders.
• Maintain successful performance by increasing revenues, controlling expenses, and providing a return on investment.
• Develop strong partnerships with local organizations to increase brand/product awareness.
• Develop and manage internal key stakeholder relationships.
• Foster strong community and public relations by maintaining property participation in local, regional, and national tradeshows and client events.
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting customers and monitoring their satisfaction before and during their program/event.
• Understand customer needs and recommend appropriate features and services that best meet their needs and exceed expectations, building loyalty to Marriott.
• Gain understanding of the hotel's primary target customer and service expectations, offering improved business solutions to customers.
• Develop sales goals and strategies, verifying alignment with the brand business strategy.
• Execute the sales strategy to meet individual booking goals for self and staff.
• Coach leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals.
• Verify that the Sales team understands and leverages Marriott International (MI) demand engines to their full potential.
• Work with Human Resources to monitor compliance with local, state, and federal regulations.
• Partner with Human Resources to attract, develop, and retain talent to support the strategic priorities of the market.
• Ensure effective structures, processes, jobs, and performance management systems are in place.
• Set goals and expectations for direct reports, aligning performance and rewards, addressing performance issues, and holding staff accountable.
• Forecast talent needs and manage talent acquisition strategy with Human Resources to minimize turnover.
• Maintain an active list of competitor sales professionals and execute a recruitment and acquisition plan with HR.
• Support tools and training resources to educate sales associates on winning catering solutions.
• Champion leadership development and workforce planning by assessing, selecting, retaining, and developing diverse talent.
• Identify, train, and mentor group sales associates, utilizing all available on-the-job training tools.
• Transfer functional knowledge and develop group sales skills of other discipline managers.
• Perform other duties as assigned to meet business needs.

Qualifications and Requirements

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, plus 4 years of experience in sales and marketing or a related professional area.
• OR a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, plus 2 years of experience in sales and marketing or a related professional area.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Required Skills

• Sales
• Marketing
• Leadership
• Customer Relationship Management
• Budget Management
• Marketing Budget Management
• Revenue Generation
• Sales Strategy
• Marketing Strategy
• Team Supervision
• Lodging Sales
• Hotel Industry Experience
• Public Relations
• Crisis Communications
• Customer Service
• Sales Process Management
• Stakeholder Management
• Talent Acquisition
• Talent Development
• Workforce Planning

Work Environment and Details

This is a full-time, management position located in Medina, Saudi Arabia. The role is not remote. Marriott International is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, and to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

• Develop and execute sales strategies to increase revenue and occupancy rates.
• Build and maintain strong relations with companies, agencies, and travel agencies.
• Supervise the sales team and achieve defined sales targets.
• Analyze the market and competitors and provide periodic reports to management.
• Coordinate with operational departments to ensure quality service and customer satisfaction.

• Minimum of 2 years' experience in hotel sales.
• Strong knowledge of the hospitality market and commercial clients.
• Excellent negotiation skills and relationship-building capabilities.
• Ability to lead and motivate teams.
• Proficient in sales systems and performance reporting.
• Fluent in English.