Guest Service Driver

About the Role

Marriott International is seeking a Guest Service-Driver to join their team in Medina. This full-time position is ideal for individuals with 0-1 years of experience who are dedicated to providing excellent guest transportation services while maintaining vehicle safety and cleanliness.

Key Responsibilities

• Transport guests to and from assigned destinations using a property vehicle.
• Document all trips before and after each journey.
• Park vehicles in designated locations when not in use.
• Inspect property vehicles for damage and cleanliness, checking tire pressure and fluid levels, and refueling as needed.
• Notify appropriate personnel of any vehicle maintenance requirements and document all vehicle incidents, providing reports to management.
• Report accidents, injuries, and unsafe work conditions to management; complete all required safety training and certifications.
• Adhere to all company policies and procedures, ensuring a professional appearance and maintaining confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Communicate professionally with guests and colleagues, exchanging information using electronic devices as required.
• Develop and maintain positive working relationships with team members.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Capability to visually inspect tools, equipment, or machines for defects.
• Ability to move at speeds required to respond to work situations (*, run, walk, jog).
• Capacity to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects exceeding 75 pounds with assistance.
• Capability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Continual use of manual dexterity and gross motor skills, with frequent use of bi-manual dexterity and fine motor skills.

Team Environment

This role is part of the Le Méridien brand within Marriott International, which is inspired by the era of glamorous travel and a European spirit of savoring life. The team focuses on providing authentic, chic, and memorable service to curious and creative guests who appreciate moments of connection and slowing down to experience their destination. The ideal candidate will appreciate connecting with like-minded guests and possess a desire to create memorable experiences.

Commitment to Professionalism

The successful candidate will be expected to comply with all quality assurance expectations and standards, and perform other reasonable job duties as requested by supervisors. This position requires a commitment to maintaining a professional demeanor and appearance at all times.