Restaurant Supervisor📣 Job Ad

About the Opportunity

Hafawah Hotels & Resort is seeking a dedicated and experienced Restaurant Supervisor to join our team in Al Madinah Al Munawwarah, Saudi Arabia. This full-time position is crucial for maintaining our high standards of service and operational excellence within a dynamic hospitality environment. We are looking for a professional who can lead by example and ensure exceptional guest experiences.

The Role of Restaurant Supervisor

The Restaurant Supervisor plays a pivotal role in overseeing the daily operations of our restaurant, ensuring a seamless and exceptional dining experience for all guests. This position involves direct supervision of staff, upholding service quality, and maintaining operational efficiency. The supervisor acts as a key link between the management and the service team, contributing significantly to the restaurant's reputation and customer satisfaction.

Key Responsibilities

• Supervise daily restaurant operations and manage team workflow effectively.
• Ensure high service quality standards are consistently met to achieve customer satisfaction.
• Maintain strict adherence to hygiene, safety, and quality standards across all operations.
• Assign tasks, monitor staff performance, and manage work schedules efficiently.
• Handle customer feedback and resolve complaints professionally and promptly.
• Monitor inventory levels and operational requirements in coordination with management.

Candidate Profile and Requirements

• Minimum of 2 years of experience in the restaurant industry.
• Proven previous experience in a supervisory or team leadership role.
• Demonstrated strong communication and effective team management skills.
• Ability to perform effectively under pressure and solve problems efficiently.
• Possession of a professional attitude, reliability, and excellent customer-service skills.
• Experience with restaurant POS (Point of Sale) and other operational systems is considered a significant advantage.

Location and Work Type

This full-time role is based in Al Madinah Al Munawwarah (Medina), within the vibrant setting of Hafawah Hotels & Resort. The successful candidate will work in a fast-paced environment that values teamwork and customer satisfaction, contributing to the overall guest experience in one of Saudi Arabia's most significant cities.

Application Process

Interested candidates who meet the specified requirements are encouraged to apply. We look forward to reviewing applications from professionals eager to contribute their expertise to our esteemed hospitality team at Hafawah Hotels & Resort.