Restaurant Supervisor📣 Job Ad

About the Role

Boutique Group is seeking a Restaurant Supervisor to join the team at The Red Palace in Riyadh. This full-time role is central to overseeing the daily operations of the hotel's restaurant, ensuring efficient and profitable service while delivering exceptional dining experiences. The position requires 2-5 years of relevant experience and plays a crucial part in maintaining high service standards and contributing to revenue maximization.

About The Red Palace

The Red Palace, a historic landmark in Riyadh originally built in 1943, has been reimagined as an ultra-luxury boutique hotel. It stands as a symbol of Saudi Arabia’s heritage, blending timeless elegance with contemporary sophistication. Nestled in the heart of the capital, The Red Palace offers meticulously restored architecture, curated cultural experiences, and unparalleled service, inviting guests to experience a world where tradition and innovation seamlessly come together.

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, including scheduling, staffing, and inventory management.
• Collaborate with the Assistant Restaurant Manager to ensure consistently high-quality food and beverage offerings.
• Monitor and maintain service standards, providing guidance and coaching to restaurant staff.
• Address guest feedback and concerns promptly to maintain guest satisfaction.
• Foster a guest-centric culture among staff, emphasizing attention to detail and exceeding expectations.
• Implement and enforce operational policies and procedures to optimize efficiency and productivity.
• Coordinate with other department heads to ensure seamless communication and collaboration.

Financial Oversight and Compliance

• Contribute to the development and implementation of strategies to maximize revenue and profitability.
• Monitor pricing, food cost, and sales performance, recommending corrective actions as necessary.
• Analyze financial reports, identify variances, and propose actions to improve financial performance.
• Implement cost control measures without compromising quality or guest satisfaction.
• Ensure compliance with all applicable health, safety, and regulatory standards within the restaurant.
• Maintain a safe and clean environment for guests and staff, adhering to food safety and sanitation guidelines.
• Conduct regular inspections and address potential hazards or issues to mitigate risks.
• Stay informed about industry trends and regulatory changes, implementing necessary adjustments.

Brand Representation and Professional Conduct

The Restaurant Supervisor is expected to embody the brand's values through impeccable grooming, a charming and graceful demeanor, and a thoughtful and welcoming approach. This role requires anticipating guest needs through service that is warm, genuine, and intuitive, and understanding what is required to offer emotional luxury with elegant and discreet service. The supervisor ensures quality is never compromised, demonstrates a generous spirit with guests and colleagues, and promotes the Company’s legacy competencies and values. Professionalism, integrity, and ethical conduct are essential in all interactions.

Qualifications and Experience

• A minimum of 2-5 years of experience in a restaurant supervision or similar role, preferably within a luxury hotel or high-end dining environment.
• Proven ability to oversee daily operations, manage staff, and handle inventory effectively.
• Strong understanding of service standards, guest satisfaction principles, and financial performance indicators.
• Knowledge of health, safety, and regulatory compliance pertinent to food and beverage operations.