Customer Service Agent (Marn Program)

About the Role

SGS - Saudi Ground Services is seeking Customer Service Agents to join their team. This role operates under the MARN (Flexible Work) Program and is crucial for supporting airport operations while providing a professional experience to passengers.

Key Responsibilities

The Customer Service Agent will perform a range of duties focused on passenger support and operational efficiency:

• Assist passengers throughout their journey within the airport.
• Provide accurate information and guidance to travelers.
• Support check-in and boarding processes to ensure smooth transitions.
• Handle customer inquiries efficiently and professionally.
• Ensure a smooth and professional passenger experience, adhering to all safety, security, and service standards.

Candidate Profile

We are looking for individuals who are customer-focused and demonstrate a professional demeanor. Candidates should be comfortable and effective in a fast-paced airport environment, committed to delivering high standards of service.

Work Environment and Program Details

This is a part-time position, structured under the MARN (Flexible Work) Program. The role requires working within the dynamic and operational setting of an airport, contributing to the overall efficiency and passenger satisfaction of ground services.

Experience and Location

Applicants should have 0-1 years of experience, making this an accessible opportunity for those beginning their careers in customer service or airport operations. The positions are available in Jeddah and Makkah, Saudi Arabia.

Application Information

If you meet the outlined requirements and are interested in joining SGS - Saudi Ground Services as a Customer Service Agent, we encourage you to apply for this part-time role.