Hotel Human Resources Officer

About Al Khozama Hotel & Residences KAUST

Al Khozama Hotel & Residences KAUST is situated within King Abdullah University of Science and Technology, providing convenient access to the university, health centers, and residential areas. The property offers a range of accommodation options, dining venues, recreational facilities, and business services, adhering to international hospitality standards. Guests experience elegantly furnished rooms, suites, and luxury residences, complemented by professional service, high hygiene standards, and a welcoming atmosphere. The hotel features diverse culinary experiences, 5-star conference and banquet services, and a fully equipped gym and female-only spa.

The Role: Hotel Human Resources Officer

The Hotel Human Resources Officer is a full-time, on-site position based in Jeddah, Makkah. This role is responsible for supporting HR operations across all hotel departments, ensuring the implementation and maintenance of HR policies, and overseeing recruitment and onboarding processes. The officer will also contribute to the development of accurate job descriptions for various positions within the hotel.

Key Responsibilities

• Manage employee relations, including grievance management, performance discussions, and engagement initiatives to foster a positive work environment.
• Maintain comprehensive HR records.
• Coordinate training and development activities for staff.
• Ensure compliance with labor laws and established hotel standards.
• Collaborate with department leaders to address staffing and workforce planning needs.
• Actively participate in HR reporting, payroll support, and the continuous improvement of HR processes and systems.

Qualifications and Experience

• A strong foundation in Human Resources (HR) and HR Management, with 0-1 years of experience, preferably in hospitality or service-oriented environments.
• Ability to develop, implement, and interpret HR policies and procedures in line with local regulations and organizational standards.
• Proficiency in Employee Relations, including conflict resolution, performance management support, and employee engagement initiatives.
• Experience in job description development, workforce planning, and supporting recruitment and onboarding activities.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and cultures.
• Knowledge of local labor laws and HR best practices.
• Basic HRIS and MS Office skills.

Required Attributes

• Organized and detail-oriented.
• Capable of handling multiple tasks efficiently.

Application Information

This is a full-time position. Salary details will be disclosed during the interview process.