Learning And Development Officer

About SSCL

Saudi Service Company Limited (SSCL) is a prominent service provider in the Kingdom of Saudi Arabia. The company specializes in maintenance operations, facility management, and technical support services, delivering reliable, high-quality, and cost-effective solutions. SSCL ensures the smooth and efficient operation of client facilities across the healthcare, industrial, and commercial sectors.

The Role of Learning and Development Officer

SSCL is seeking a Learning and Development Officer to join its team in Makkah, specifically covering Jeddah and Makkah. This full-time role involves developing and implementing e-learning solutions, managing the Learning Management System (LMS), and evaluating training effectiveness. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Design and develop interactive e-learning courses and digital training materials using modern authoring tools and learning platforms.
• Collaborate with subject matter experts (SMEs) to translate training requirements into effective e-learning content.
• Manage the Learning Management System (LMS), including content upload, learner tracking, and reporting.
• Implement blended learning solutions that combine e-learning, virtual training, and on-the-job learning.
• Evaluate training effectiveness through learner feedback, assessments, and performance improvement metrics.
• Update existing e-learning courses to ensure accuracy, relevance, and compliance with company policies and standards.
• Ensure accessibility, usability, and alignment of all training materials with corporate competency frameworks.
• Coordinate with IT and HR teams to maintain the functionality, security, and integration of learning technologies.
• Support employees and managers with technical assistance and guidance on e-learning tools and systems.
• Research emerging learning technologies, tools, and methodologies to recommend enhancements to digital learning strategies.
• Monitor vendor performance and ensure quality in outsourced e-learning content or LMS services.
• Prepare reports and dashboards on training participation, completion rates, and learning outcomes for management review.
• Ensure alignment of individual and team efforts with the organization’s strategic goals, fostering a culture of collaboration, accountability, and continuous improvement.
• Perform any additional duties or tasks assigned by the direct supervisor to support departmental and organizational objectives.

Qualifications and Experience

• A minimum of 2-5 years of experience in a learning and development role, with a focus on e-learning and LMS management.
• Demonstrated ability to design and develop digital training content.
• Experience with various learning platforms and authoring tools.

Work Environment and Location

This is a full-time position based in the Makkah region, with responsibilities covering both Jeddah and Makkah. The role involves working within a collaborative environment focused on continuous improvement and strategic alignment.