Engineer I

About the Role

Sheraton Hotels & Resorts is seeking an Engineer I to join their team in Medina, Madinah. This full-time role is suitable for candidates with 0-1 years of experience, focusing on maintaining hotel facilities and responding to guest repair requests to ensure operational efficiency and guest satisfaction.

Key Responsibilities

• Respond to and address guest repair requests promptly, communicating with guests to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines for proper function and identify necessary repairs.
• Carry and utilize necessary equipment such as tools and radios.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain maintenance inventory, requisitioning parts and supplies as needed.
• Communicate daily activities and problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and ensure thorough cleanup of work areas.
• Test, troubleshoot, and perform basic repairs on various equipment, plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, extension cords, vacuum cleaners, internet devices), and replace electrical switches and outlets.
• Program TVs and carry out general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping, including external landscaping sprinklers.
• Input air handler schedules and make temperature changes using basic computer skills.

Technical Knowledge Areas

The role requires basic knowledge or the ability to acquire knowledge in the following categories:

• Air conditioning and refrigeration
• Electrical systems
• Mechanical systems
• Plumbing
• Pneumatic/electronic systems and controls
• Carpentry and finish skills
• Kitchen equipment
• Vehicles
• Energy conservation
• General building maintenance

Safety and Compliance

• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Properly store flammable materials according to safety guidelines.

Workplace Conduct and Guest Interaction

• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, and assist individuals with disabilities.
• Adhere to quality expectations and standards in all tasks.
• Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.
• Communicate with others using clear and professional language.

Physical Requirements

• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and heavier items with assistance.
• Ability to move up and down stairs, service ramps, and/or ladders.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to enter and locate work-related information using computers.