مدير

The branch manager is fully responsible for managing and operating the daily operations of the branch, ensuring the achievement of financial targets, and applying quality and customer service standards, to be an effective link between senior management and field operations.

• Direct supervision of daily operations to ensure efficiency.
• Organizing work schedules and distributing tasks to employees.
• Monitoring inventory, following up on orders, and reducing waste and damage.
• Ensuring compliance with safety and security standards and approved work systems.
• Developing tactical plans to achieve sales and financial targets (KPIs).
• Monitoring revenues and expenses and efficiently managing the branch budget.
• Analyzing local market performance and exploring opportunities to increase sales.
• Preparing periodic reports on financial and operational performance and submitting them to senior management.
• Guiding, motivating, and training team members continuously.
• Evaluating employee performance and identifying their development needs.
• Resolving internal problems and disputes wisely and effectively.
• Fostering a positive work environment and improving productivity.
• Ensuring the provision of an excellent and satisfactory experience for all customers.
• Promptly handling complex complaints and problems and resolving them professionally.
• Building strong relationships with customers.
• Contributing to enhancing the branch's reputation in the local market.