Quality Assurance Manager

About the Role

Almarai is seeking a Quality Assurance Manager to join their team in Makkah, specifically covering operations in Rabigh and Makkah. This full-time role is responsible for ensuring full compliance with company Quality and Food Safety Policies, Quality Management Systems, regulatory requirements, and business objectives within a seafood manufacturing facility.

Role Overview

The Quality Assurance Manager will lead all quality-related processes, personnel, and resources. The position focuses on driving a culture of food safety, continuous improvement, operational excellence, and customer satisfaction throughout the facility.

Key Responsibilities

• Lead and maintain site Quality Management Systems (QMS) and Food Safety Management Systems.
• Develop, implement, and continuously improve HACCP plans and food safety programs in accordance with ISO 22000 and FSSC 22000 requirements.
• Ensure compliance with customer requirements, regulatory standards, and international food safety certifications.
• Manage laboratory operations, including microbiological, chemical, and product quality testing activities.
• Lead internal and external audits, ensuring successful certification and compliance outcomes.
• Monitor quality KPIs, customer complaints, product non-conformances, recalls, and food safety incidents, implementing effective corrective and preventive actions.
• Drive continuous improvement initiatives focused on quality performance, waste reduction, cost optimization, and customer satisfaction.
• Manage supplier quality performance, including packaging and raw material suppliers.
• Lead hygiene, housekeeping, pest control, and environmental monitoring programs.
• Provide leadership, coaching, and development to the Quality team while building a high-performance culture.
• Collaborate closely with Production, Engineering, Supply Chain, and Commercial teams to achieve business objectives.
• Develop annual departmental budgets and ensure effective cost management.

Qualifications and Experience

• 5-10 years of experience in the seafood processing industry is essential.
• Experience managing food safety systems, laboratory operations, and quality teams in a high-volume manufacturing environment.
• Experience with microbiological risk management, product quality assurance, and regulatory compliance.
• Previous experience within a multinational FMCG or food manufacturing organization is highly desirable.

Work Type

This is a full-time position based in Makkah, Saudi Arabia, covering locations in Rabigh and Makkah.

Application Information

Salary details for this position will be discussed during the interview process.