Applications Engineer

About Armstrong Fluid Technology

Armstrong Fluid Technology is a leader in fluid-flow technology, operating with over 1400 colleagues globally and supported by eight manufacturing facilities across four continents. The company focuses on engineering solutions for the future and contributing to environmental safeguarding.

The Role of Applications Engineer

The Applications Engineer plays a central role in supporting customers and the sales team by delivering technically sound, value-added solutions based on the company’s product offerings. This is a collaborative, team-based full-time position located in Riyadh, Saudi Arabia, requiring strong communication, engineering acumen, and problem-solving capabilities. The role supports pre-sales activities, provides technical consultancy, and contributes to strategic initiatives and product development. This position will support business activities across Saudi Arabia, Egypt, and potentially the wider Middle East region.

Key Responsibilities

• Resolve technical customer issues and provide consultative support.
• Collaborate with consulting engineers, contractors, and internal teams to offer tailored solutions.
• Contribute to cross-departmental project teams and strategic initiatives.
• Maintain technical documentation and support the continuous development of selection software.
• Triage early-stage inquiries to assess opportunities.
• Participate in customer visits and technical presentations.
• Track and maintain customer and competitor data to support business responses.
• Gather and report customer feedback to drive service improvements.
• Collaborate with marketing to align on campaigns and initiatives.
• Contribute to special projects as required.
• Collect data and insights for reporting to senior leadership.
• Ensure consistent documentation and communication across the team.
• Support the development of internal procedures and best practices.

Professional Competencies and Requirements

• Ability to review schematics, equipment layouts, pump room arrangements, and engineering drawings.
• Proficiency in developing and modifying engineering drawings using AutoCAD, NanoCAD, or equivalent CAD software.
• Capability to work closely with sales teams, consultants, contractors, and customers to address technical challenges and provide appropriate engineering solutions.
• Provide technical application support, review project specifications, equipment schedules, hydraulic requirements, and engineering drawings to develop technically compliant pump selections.
• Willingness to travel across Saudi Arabia and other GCC countries, including Egypt, as business requirements demand.
• Excellent communication, presentation, and interpersonal skills.
• Strong articulation skills, with the ability to communicate complex engineering concepts and demonstrate product differentiation effectively.
• Support consultant specification development and promote Armstrong solutions.
• Participate in technical meetings, project reviews, site visits, and customer discussions to understand project challenges and recommend appropriate solutions.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to perform root cause analysis.

Preferred Experience

• Previous involvement in consultant engagement, specification development, design-assist activities, and value engineering for HVAC projects.
• Experience working with international HVAC manufacturers, pump manufacturers, or engineering solution providers.

Work Environment

This role operates within an agile and dynamic workplace that encourages continuous learning and innovation. The position is based in Riyadh, Saudi Arabia, and is a full-time commitment.