Client Relations Assistant📣 Job Ad

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm recognized for its entrepreneurial, action-oriented, and results-driven approach. The firm adopts a hands-on methodology to solve client problems and assist them in reaching their full potential. A&M fosters a culture that celebrates independent thinkers and doers who positively impact clients and shape the industry. The collaborative environment and engaging work are guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity. A&M is experiencing rapid growth in the Middle East and is seeking a Client Relations Specialist to join its team in Riyadh, Saudi Arabia, for a full-time position.

Role Overview

The Client Relations Specialist will be an integral part of the Client Relations team in the Middle East, a recently restructured function focused on driving a proactive, data-led approach to market engagement across the region. This role serves as the operational engine of the Client Relations function, managing the day-to-day execution of client registration and RFP activities. The Specialist will also lead and coordinate Client Relations Coordinators and Assistants, playing a key role in translating Business Development (BD) strategy into reliable, well-orchestrated execution and ensuring operational excellence across the region. The team is central to supporting client registration, RFP management, and pipeline visibility for regional leadership.

Key Responsibilities

• Ensure reporting compliance across trackers, including the Client Registration Status Tracker and the RFP Management Tracker, maintaining data accuracy and timeliness.
• Prepare and circulate the monthly Business Development (BD) performance report, covering key metrics such as opportunities won and lost, win rates, RFPs submitted by legal entity and team, and pipeline value.
• Track and manage bid and performance bond timelines, coordinating extensions, renewals, collection, and releases as required in collaboration with Treasury.
• Serve as the primary owner of all client registration activities, including new registrations, profile refreshes, and renewals across relevant client portals.
• Support RFP submissions and clarification questions through client portals.
• Provide backup coverage for Client Relations Coordinators and team members during peak periods.
• Perform additional Client Relations and Business Development responsibilities and other ad hoc tasks as assigned by the Client Relations Manager.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, or a related field.
• 1–3 years of experience in business development, sales operations, business analytics, or a similar data-driven role.
• Strong analytical and reporting capabilities, with the ability to transform complex data into meaningful insights that support business decisions.
• Hands-on experience with Salesforce or similar CRM platforms, including pipeline management, reporting, and data maintenance.
• Experience working with client procurement and vendor portals such as Oracle, SAP Ariba, and similar enterprise platforms for supplier registration, bid management, and client engagement.
• Demonstrated attention to detail, ensuring high levels of accuracy across multiple systems, reports, and data trackers.
• Excellent written and verbal communication skills in English, with the ability to communicate effectively across cross-functional teams.
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to prepare insightful reports, dashboards, presentations, and operational updates.

Professional Development and Culture

Alvarez & Marsal recognizes its people as the driving force behind its success, prioritizing an employee experience that fosters unique professional and personal development. The firm's robust performance development process promotes continuous learning, rewards contributions, and cultivates a culture of meritocracy. Employees benefit from top-notch training and on-the-job learning opportunities to acquire new skills and advance their careers. A&M also prioritizes employee well-being, providing benefits and resources to support personal journeys within its unique, entrepreneurial culture.

Join Our Team

We invite qualified candidates to apply for this full-time Client Relations Specialist position in Riyadh and contribute to a dynamic and growing global consulting firm.