Client Services Content Operations & Data Entry Officer📣 Job Ad

About Webook

Webook (******** is seeking a Client Services Content Operations & Data Entry Officer to join its team in Riyadh. This full-time role is based in Riyadh Province and is crucial for maintaining accurate and up-to-date content across the company's digital platforms.

Role Overview

The Content Operations & Data Entry Officer is responsible for the creation, review, update, and maintenance of content across various digital platforms. This position requires exceptional attention to detail, strong organizational skills, and the ability to efficiently manage high volumes of information with precision and accuracy.

Key Responsibilities

• Create and update events, products, categories, venues, schedules, pricing information, and related platform content.
• Accurately enter Arabic and English content into content management and operational systems.
• Review submitted content for completeness, consistency, spelling, formatting, and accuracy.
• Upload images, descriptions, terms, schedules, seating information, and other relevant assets.
• Ensure platform listings are published correctly and within agreed timelines.
• Maintain consistent naming conventions, content structures, and data standards.
• Conduct regular quality assurance checks across web and mobile platforms.
• Identify missing, incorrect, outdated, or duplicated information and coordinate corrections.
• Manage content update requests received from internal teams and project stakeholders.
• Maintain trackers for pending, completed, and published content.
• Support urgent updates during events, launches, schedule changes, or operational incidents.
• Escalate technical issues, publishing errors, and data inconsistencies to the appropriate teams.
• Coordinate with operations, marketing, customer support, technology, and commercial stakeholders.
• Maintain confidentiality when handling unpublished events, pricing, schedules, and operational information.

Qualifications and Experience

• A minimum of 2 to 5 years of experience in data entry, content operations, e-commerce operations, platform administration, or a similar role.
• Experience in ticketing, events, e-commerce, sports, entertainment, or digital platforms is preferred.

Required Skills

• Strong attention to detail and a high level of accuracy.
• Excellent Arabic and English typing and written-language skills.
• Comfortable working with content management systems, spreadsheets, dashboards, and various digital tools.
• Good working knowledge of Microsoft Excel or Google Sheets.
• Ability to manage repetitive and high-volume tasks without compromising accuracy.
• Strong organizational and time-management skills.
• Ability to work under pressure and manage changing priorities effectively.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia, requiring dedicated on-site presence to support content operations within the Riyadh Province.