Conference & Banqueting Operations Supervisor

About the Role

Hilton is seeking a Conference & Banqueting Operations Supervisor to join its team in Riyadh, Riyadh. This full-time role involves overseeing the execution of daily banquet operations and ensuring a high standard of guest experience. The position requires 5-10 years of relevant experience.

Key Responsibilities

• Interact with guests in a positive and friendly manner, seeking opportunities to enhance their experience.
• Plan, organize, and execute various banquet events, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Oversee the setup of function rooms, ensuring all elements such as linens, silverware, glassware, and chinaware meet event specifications and quality standards.
• Communicate event details, procedures, and updates to relevant teams including Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping.
• Supervise the breakdown of function rooms and ensure all equipment is properly stored for future events.
• Manage banquet staff, which includes scheduling, supervision, coaching, and recognition.
• Ensure compliance with health, safety, sanitation, and alcohol awareness regulations to maintain guest and team member wellbeing.

Qualifications and Experience

• A minimum of 5-10 years of experience in a related field.
• Demonstrated passion for hospitality.
• Ability to act with integrity and make appropriate decisions.
• Leadership capabilities to inspire and guide a team.
• A collaborative approach to teamwork.
• Strong sense of ownership and accountability.
• Focus on immediate tasks with urgency and discipline.

Company Overview

Hilton is a global leader in hospitality, recognized for its workplace culture and commitment to guest experiences. The company has received repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Work Environment

This is a full-time position based in Riyadh, Riyadh. Hilton supports career development for its team members.

Application Process

Candidates interested in this role are encouraged to apply. Further details regarding the application process can be found on the Hilton careers portal.