Director Specialist Sales SME Solutions📣 Job Ad

About Mastercard

Mastercard is a global technology company operating in the payments industry, facilitating economies and empowering individuals across more than 200 countries and territories. The company's mission is to connect and power an inclusive, digital economy by ensuring transactions are safe, simple, smart, and accessible. Mastercard is committed to building a sustainable world, guided by its decency quotient (DQ).

The Role: Director, Specialist Sales - SME Solutions

Based in Riyadh, the Director, Specialist Sales - SME Solutions leads the KJB cluster, encompassing operations in Saudi Arabia, Jordan, and Bahrain. This full-time position reports directly to the SME Head of Commercialization. The role requires a strategic and consultative mindset, enabling the incumbent to operate as a trusted advisor to clients within the Small and Medium-sized Enterprises (SME) sector.

Key Responsibilities

• Lead the development and execution of SME growth strategies, combining sales leadership with strategic advisory support.
• Assist clients in identifying opportunities, resolving business challenges, and enhancing revenue and profitability through customized solutions.
• Build and manage a robust sales pipeline, engaging clients via a hands-on, consultative approach.
• Conduct on-site client interactions, needs assessments, opportunity shaping, and solution positioning for Financial Institutions and non-financial institution partners.
• Identify, originate, and convert new business opportunities, develop SME ecosystem plays, and drive the commercialization of signed deals to achieve measurable revenue outcomes.
• Contribute to achieving SME P&L objectives across key customers in the KJB cluster, with a primary focus on KSA, Jordan, and Bahrain, aligned with regional expert sales priorities and business goals.
• Identify product, proposition, and business innovation opportunities across SME payment segments.
• Provide subject matter expertise and advisory leadership by collaborating with clients and internal stakeholders to diagnose needs, shape strategic recommendations, and lead end-to-end execution across sales, product, and market teams.
• Lead, coach, and foster a high-performing team culture that promotes accountability, collaboration, strong execution, and continuous improvement.

Required Qualifications

• Deep knowledge of SME products and services, including SME card and solutions offerings.
• Significant experience in sales and business development within the SME sector.
• Progressive business experience with a strong track record in the payments industry.
• Solid understanding of commercial and consumer payments.

Essential Skills and Capabilities

• Strong strategic thinking and consulting capabilities, including the ability to assess client needs, translate market insights into actionable recommendations, and influence decision-making at senior levels.
• Proven experience in consulting, solution selling, or advisory-led client management, with a strong track record of working directly with customers in on-site environments to shape opportunities, guide implementation, and deliver business outcomes.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia, with responsibilities extending across the KSA, Jordan, and Bahrain cluster.