F&B Service Expert

About the Role

The Ritz-Carlton Hotel Company, * is seeking an F&B Service Expert to join our team in Riyadh. This full-time role is central to creating memorable and unique experiences for our guests, with food and beverages playing a key part. The successful candidate will be proactive in delivering a wide range of services to ensure guests thoroughly enjoy their dining experience, bringing 0-1 years of relevant experience to the position.

Core Responsibilities

As an F&B Service Expert, your primary responsibilities will include:

• Setting tables according to established standards.
• Communicating effectively with the kitchen staff to ensure smooth service delivery.
• Interacting with and serving guests in a professional and attentive manner.
• Maintaining cleanliness of work areas and supplies.
• Ensuring all transactions are handled seamlessly, contributing positively to the overall guest experience.

Workplace Standards and Professionalism

Success in this role requires adherence to high operational and professional standards. Key expectations include:

• Actively contributing to the creation and maintenance of a safe workplace environment.
• Consistently following all company policies and procedures.
• Upholding the established quality standards for service and presentation.
• Maintaining a professional uniform, personal appearance, and communication style at all times.

Physical Demands of the Role

The F&B Service Expert position involves active movement and physical engagement throughout the shift. This includes:

• Standing, sitting, or walking for extended periods.
• Moving over various surfaces, including sloping, uneven, or potentially slippery areas.
• Managing the menu, which involves reading and visually verifying information.
• Engaging in hands-on tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance.
• Reaching overhead and below the knees, including bending, twisting, pulling, and stooping as required.

Performing these duties effectively, alongside other reasonable job duties as requested, is essential for consistently delivering excellent service to our guests and supporting business operations.

Candidate Profile and Experience

We are seeking candidates with 0-1 years of experience in a service-oriented role, ideally within the food and beverage sector. The ideal F&B Service Expert will possess a strong commitment to guest satisfaction and the ability to work effectively in a dynamic hospitality environment. A proactive approach to service and a professional demeanor are highly valued for this full-time position in Riyadh.