Government Relations Officer

About the Role

Aljazea Company is seeking a Government Relations Officer to join its team in Riyadh, Saudi Arabia. This full-time role is essential for managing and completing all government transactions and procedures for the company and its employees with official entities within the Kingdom.

Purpose of the Position

The primary objective of this role is to oversee and finalize all government transactions and procedures related to the company and its employees with official bodies in Saudi Arabia. The officer will ensure these processes are executed efficiently and on time, adhering to all applicable regulations and laws, while maintaining the confidentiality of documents, licenses, and permits to avoid fines and violations.

Key Responsibilities

• Monitor and complete government transactions for the company with relevant ministries, authorities, and official entities.
• Manage and track government e-service accounts and platforms, including issuing and renewing Iqamas, work permits, and visas.
• Oversee procedures for employee service transfers, profession changes, updating employment data, and issuing exit/re-entry and final exit visas.
• Follow up on employee recruitment procedures and professional visas in coordination with HR and relevant authorities.
• Monitor the issuance and renewal of commercial registrations, licenses, and government permits for the company, coordinating with relevant departments.
• Track employee registration, exclusion, and data updates with social insurance, ensuring data consistency with employment records.
• Coordinate with government entities and review relevant departments as needed to complete transactions and resolve issues.
• Monitor the validity of Iqamas, work permits, visas, registrations, licenses, and permits, preparing a periodic schedule for renewals.
• Ensure compliance with labor, residency, social insurance regulations, and other relevant government requirements.
• Monitor updates, circulars, and decisions from official entities, informing management of changes affecting company operations or employee status.
• Address government observations and violations, coordinating with relevant departments for resolution and recommending preventative measures.
• Digitally and physically archive government documents and records, ensuring accessibility and confidentiality.
• Prepare periodic reports on the status of government transactions, including completed, pending, and expiring documents, and any challenges requiring management intervention.
• Coordinate with HR, Finance, and Administrative Affairs to ensure all necessary requirements and documents for transactions are completed.
• Monitor the payment of government fees and ensure payment requirements are met in coordination with the Finance Department.
• Perform any other government relations tasks assigned by the direct manager, consistent with the nature of the role.

Qualifications and Requirements

• A minimum of 3 years of practical experience in government relations within Saudi Arabia.
• Proven experience in dealing with government e-platforms, specifically Qiwa, Absher Business, Muqeem, and Social Insurance.
• Good knowledge of procedures for issuing and renewing Iqamas, work permits, visas, service transfers, profession changes, and exit/re-entry/final exit visas.
• Familiarity with government regulations and laws related to human resources, residency, labor, and social insurance.
• Ability to track government transactions from initiation to completion and efficiently address observations and challenges.
• Proficiency in computer usage and Microsoft Office programs, especially Excel and Word, for reporting and data organization.

Required Skills

• Strong communication, coordination, and follow-up skills with government entities and internal departments.
• High accuracy in document retention, data review, and tracking document and license expiry dates.
• Ability to prioritize, manage multiple transactions simultaneously, and meet deadlines.
• Commitment to complete confidentiality when handling employee data, information, and official documents.
• Fluency in Arabic, both spoken and written. Proficiency in English is considered an advantage.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Human Resources / Government Relations department. The role involves working closely with various internal departments and external government agencies to ensure smooth and compliant operations.