Guest Experience Expert Saudi only

About the Role

Sheraton is seeking a Guest Experience Expert to join its team in Riyadh. This full-time position is open to Saudi nationals and requires 0-1 years of experience. The role focuses on creating memorable guest experiences beyond standard check-in and check-out processes.

Role Responsibilities

• Delivering a range of services to guide guests throughout their stay.
• Processing operational needs and addressing guest requests.
• Completing necessary reports.
• Sharing information about local area highlights.
• Ensuring all transactions contribute positively to the overall guest experience.

Key Requirements for Success

• Creating and maintaining a safe workplace environment.
• Adhering to all company policies and procedures.
• Maintaining confidentiality of sensitive information.
• Protecting company assets.
• Upholding established quality standards.
• Ensuring professional appearance, uniform, and communication at all times.

Physical Demands

This role requires the ability to stand, sit, or walk for extended periods. Guest Experience Experts will also need to take a hands-on approach, which includes moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

About Sheraton

Sheraton, a brand within Marriott International, has been a gathering place since 1937. Associates contribute to a global community across more than 400 locations worldwide, fostering a sense of belonging through engaging experiences and thoughtful service. Sheraton aims to be 'The World’s Gathering Place'.

Application

If you are a team player committed to delivering meaningful guest experiences, you are encouraged to explore this career opportunity with Sheraton.