Hair Stylist

About the Role

Boutique Group is seeking a Hair Stylist to deliver personalized and technically precise hair services in Riyadh. This full-time role involves ensuring every guest looks and feels their best, adhering to the calm and discreet spirit of najmoon. The stylist will be responsible for upholding all guiding documents, including "living our legacy," the najmoon code of conduct, Forbes Travel Guide standards, brand standards, and all SOPs and treatment protocols.

Guest Experience and Personalization

The Hair Stylist is central to providing an exceptional guest experience, focusing on detailed consultations and personalized care. This includes understanding guest needs and preferences while maintaining a discreet and professional demeanor.

• Conduct comprehensive consultations before each service, covering hair and scalp condition, history, allergies, and guest wishes.
• Deliver cuts, blow-dries, styling, color, and hair treatments according to najmoon standards.
• Adapt services to individual guests while adhering to agreed standards.
• Stay informed about current hair trends and techniques.
• Ensure smooth handovers with hair assistants and salon receptionists.
• Listen attentively and anticipate guest needs without prompting.
• Maintain discretion and calm; allow conversation to follow the guest's lead.
• Record guest preferences and formulas in their profiles.

Station and Product Management

Effective management of the workstation and careful handling of products are essential to maintaining service quality and operational efficiency.

• Prepare the station to full standard before every guest.
• Keep tools, products, and the station clean, organized, and ready for use.
• Use correct product amounts and ensure proper care for tools and equipment.

Retail and Aftercare Advice

The role includes advising guests on home care and styling to extend the benefits of their salon experience.

• Introduce home care products as a continuation of the salon experience.
• Provide clear aftercare and styling advice to guests.

Professional Responsibilities and Compliance

Adherence to professional standards, hygiene protocols, and company policies is a core aspect of this position, ensuring a safe and compliant service environment.

• Arrive punctually for every shift and complete services within the booked time.
• Uphold the highest standards of hygiene, including cleaning and disinfecting tools between guests as required by law and najmoon policies.
• Handle and store color and chemical products safely according to instructions.
• Actively participate in all training sessions, briefings, and team meetings.
• Report any incidents involving guests or ambassadors to the najmoon assistant manager without delay, following the escalation chain of the code of conduct.
• Demonstrate flexibility with scheduling, support other areas of najmoon when necessary, and work autonomously.