Hair Stylist

About the Role

Boutique Group is seeking a Hair Stylist to deliver personalized and technically precise hair services in Riyadh. This full-time role focuses on ensuring every guest looks and feels their best, maintaining the calm and discreet spirit of najmoon. The successful candidate will uphold established guiding documents, including "living our legacy," the "najmoon code of conduct," "forbes travel guide standards," "brand standards," and all SOPs and treatment protocols.

Key Responsibilities

• Conduct comprehensive consultations before each service, covering hair and scalp condition, history, allergies, and guest preferences.
• Deliver cuts, blow-dries, styling, color, and hair treatments in accordance with najmoon standards.
• Adapt services to individual guest needs while adhering to agreed standards.
• Stay informed about current hair trends and techniques.
• Ensure smooth handovers with hair assistants and salon receptionists.

Guest Personalization and Care

• Listen attentively and anticipate guest needs proactively.
• Maintain discretion and a calm demeanor at all times, allowing conversation to follow the guest's lead.
• Record guest preferences and formulas accurately in their profiles.

Station Management and Retail

• Prepare the styling station to full standard before each guest.
• Maintain cleanliness, organization, and readiness of tools, products, and the station.
• Utilize correct product amounts and ensure proper care for all tools and equipment.
• Introduce home care products as a continuation of the salon experience.
• Provide clear aftercare and styling advice to guests.

Professional Conduct and Compliance

• Arrive punctually and prepared for every shift, completing services within scheduled times.
• Uphold stringent hygiene standards, including cleaning and disinfecting tools between guests as required by law and najmoon policies.
• Handle and store color and chemical products safely according to instructions.
• Actively participate in all training sessions, briefings, and team meetings.
• Report any incidents involving guests or ambassadors to the najmoon assistant manager without delay, following the code of conduct's escalation chain.
• Demonstrate flexibility with scheduling, support other areas of najmoon when necessary, and work autonomously.

Work Environment

This is a full-time position based in Riyadh, where the Hair Stylist will operate within the established standards and discreet environment of najmoon, a part of Boutique Group. The role requires adherence to specific brand and operational guidelines to ensure a consistent high-quality guest experience.