HR Officer

About the Role

National Medical Care Company (Care) is seeking an HR Officer for a full-time position in Riyadh. This role is crucial in ensuring the efficient and timely execution of a full range of personnel operations services and actions within the organization. The HR Officer will contribute to maintaining a high standard of employee welfare and operational effectiveness.

Key Responsibilities

• Update and manage employee master data in the system, ensuring transfers, promotions, and contract changes adhere to company policy.
• Manage employee attendance and leave data.
• Process annual vacation arrangements, including vacation salary and travel tickets.
• Ensure the validity of employee resident permits and passports.
• Prepare various employee-related letters and certificates.
• Generate various HR reports such as headcount, turnover, localization, and new hire reports.
• Ensure employee safety, welfare, wellness, and health.
• Address employee questions and concerns.
• Handle disciplinary investigations, hearings, appeals, and grievances.
• Conduct ongoing review and enhancement of Company HR Policies and Procedures.
• Maintain the confidentiality of all HR matters across the company.
• Prepare recruitment request forms, ensuring accurate coordination of recruitment criteria and salary/benefit information.
• Liaise with the recruitment section regarding staff recruitment, new hires, and sponsorship transfer requirements.
• Onboard new employees and process paperwork for contracted employees and rotating physicians.
• Create and maintain comprehensive and accurate employee files in compliance with Labor Law, JCIA/CBAHI, and company requirements.
• Ensure that access to employee files is limited to authorized personnel.
• Receive and respond to inquiries related to personnel operations services issues as directed by the Head of Personnel Operations.
• Maintain establishment control records for each department, ensuring staffing levels remain within approved limits.
• Perform typing, clerical tasks, and other related activities.
• Complete daily tasks and assignments, processing large volumes of work associated with departmental operations.
• Adhere to all facility guidelines outlining standards of attendance and punctuality, and complete work at assigned times.
• Perform additional tasks and duties as assigned by superiors.

Operational Standards

The HR Officer is expected to meet and exceed expectations of internal and external customers, ensuring all organizational and departmental standards regarding quality of performance are met. A strong commitment to confidentiality is essential. The role also involves participation in quality improvement programs as directed.

Impact on Patient Care

Through direct and indirect actions, the HR Officer ensures that a superior quality of medical treatment, compassion, and understanding is provided to every patient served at NMC hospitals and clinics.

Work Environment

This is a full-time position based in Riyadh, contributing to the operational efficiency of National Medical Care Company (Care).

Application Process

Candidates interested in this HR Officer position are encouraged to apply.