Key Account Manager

About Capital Transport

Capital Transport (CTC) is focused on developing mobility solutions in Saudi Arabia through innovative transportation services, operational excellence, and customer-centric approaches. The company is seeking a Key Account Manager to join its team in Riyadh, Saudi Arabia.

Role Overview

The Key Account Manager will manage strategic client relationships, maximize account growth, and ensure service delivery across key business segments. This full-time role involves serving as the primary point of contact for assigned accounts, acting as a business partner, and identifying opportunities to increase revenue and expand services. The role requires collaboration with Operations, Pricing, and Commercial teams to address client needs and deliver tailored solutions.

Key Responsibilities

• Manage and grow relationships with key clients across corporate, government, hospitality, aviation, and transportation sectors.
• Serve as the primary point of contact for assigned accounts and function as a trusted business partner.
• Identify opportunities to increase revenue through upselling, cross-selling, and service expansion.
• Ensure successful client onboarding, implementation, and ongoing service delivery.
• Collaborate with Operations, Pricing, and Commercial teams to address client needs and deliver tailored solutions.
• Conduct regular business reviews and performance meetings with clients.
• Monitor account performance, contract utilization, and customer satisfaction levels.
• Resolve commercial and operational issues in a timely and professional manner.
• Support contract renewals, renegotiations, and long-term partnership development.

Sector Exposure

This role involves managing strategic accounts within the following sectors:

• Corporate
• Government
• Hospitality
• Aviation
• Transportation

Qualifications and Experience

Candidates should possess 5-10 years of proven experience in managing strategic client relationships and growing key accounts. The role requires a professional capable of contributing to the growth of a mobility company in Saudi Arabia.

Application

Individuals with the required experience in managing strategic client relationships and growing key accounts are encouraged to apply.