Manager Contracts & Performance

About Qiddiya

Qiddiya is seeking a Manager, Contracts & Performance to join its team in Riyadh, Saudi Arabia. This role is offered on a contract basis and requires 5-10 years of relevant experience. The Manager will be responsible for overseeing contracted security workforce services by managing day-to-day records, performance analysis, governance coordination, and commercial documentation.

Role Overview

The Manager, Contracts & Performance maintains contract registers and trackers, validates supplier evidence, and prepares governance packs and dashboards. This role involves recording decisions and driving actions to closure. The Manager acts as the working-level interface between operations, suppliers, and corporate functions, identifying performance concerns and opportunities to enhance consistency, value, and economies of scale.

Key Responsibilities

• Maintain contract registers, including key dates, obligations, deliverables, owners, changes, and supporting records.
• Manage action, risk, issue, decision, mobilization, and recovery trackers.
• Maintain auditable records for meetings, correspondence, approvals, and evidence.
• Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) against approved definitions, thresholds, and evidence requirements.
• Validate reported results against workforce, attendance, training, deployment, and service records.
• Maintain scorecards and dashboards, identifying recurring concerns.
• Prepare governance packs, scorecards, risks, issues, actions, and decisions.
• Coordinate and quality-check inputs from suppliers and internal stakeholders.
• Record decisions and actions for Senior Manager approval and ensure actions are driven to evidenced closure.
• Prepare initial contract amendments, variation orders, scope clarifications, and supporting justifications.
• Coordinate working-level reviews with Procurement, Commercial, Finance, and relevant stakeholders.
• Support future contract specifications, performance requirements, KPIs, SLAs, and evaluation inputs.
• Maintain mobilization, transition, and close-out readiness information.
• Prepare initial non-conformance records and evidence summaries.
• Track recovery plans, milestones, owners, and evidence.
• Prepare closure evidence and recommend service, control, and governance improvements.
• Collate workforce demand, service volumes, deployment changes, and forecasts.
• Compare cost, demand, performance, and outcomes to identify optimization opportunities.
• Identify common requirements, standard specifications, and economies-of-scale opportunities.
• Produce concise management reporting on performance, risk, change, and recovery.

Experience and Work Type

Candidates should possess 5-10 years of relevant experience. This is a contract position based in Riyadh, Riyadh, Saudi Arabia.

Application Process

The salary for this position will be disclosed during the recruitment process. Interested candidates are encouraged to apply.