Manager Contracts & Performance

About the Role

Qiddiya Investment Company is seeking a Manager - Contracts & Performance to oversee the day-to-day records, performance analysis, governance coordination, and commercial documentation for contracted security workforce services. This full-time position is based in Riyadh, Riyadh Province, and requires 5-10 years of relevant experience.

Role Overview

The Manager, Contracts & Performance is responsible for maintaining contract registers and trackers, validating supplier evidence, preparing governance packs and dashboards, and recording decisions to drive actions to closure. This role serves as a key interface between operations, suppliers, and corporate functions, identifying performance concerns and opportunities for improvement in consistency, value, and economies of scale.

Key Responsibilities

• Maintain contract registers, including key dates, obligations, deliverables, owners, changes, and supporting records.
• Manage trackers for actions, risks, issues, decisions, mobilization, and recovery.
• Maintain auditable records for meetings, correspondence, approvals, and evidence.
• Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) against approved definitions, thresholds, and evidence requirements.
• Validate reported results against workforce, attendance, training, deployment, and service records.
• Maintain scorecards and dashboards, identifying recurring performance concerns.
• Prepare governance packs, scorecards, risks, issues, actions, and decisions for review.
• Coordinate and quality-check inputs from suppliers and internal stakeholders.
• Record decisions and actions for Senior Manager approval and ensure actions are driven to evidenced closure.
• Prepare initial contract amendments, variation orders, scope clarifications, and supporting justifications.
• Coordinate working-level reviews with Procurement, Commercial, Finance, and relevant stakeholders.
• Support future contract specifications, performance requirements, KPIs, SLAs, and evaluation inputs.
• Maintain mobilization, transition, and close-out readiness information.
• Prepare initial non-conformance records and evidence summaries.
• Track recovery plans, milestones, owners, and evidence.
• Prepare closure evidence and recommend service, control, and governance improvements.
• Collate workforce demand, service volumes, deployment changes, and forecasts.
• Compare cost, demand, performance, and outcomes to identify optimization opportunities.
• Identify common requirements, standard specifications, and economies-of-scale opportunities.
• Produce concise management reporting on performance, risk, change, and recovery.

Experience and Qualifications

• A minimum of 5-10 years of experience in contracts management, performance analysis, or a related field.
• Demonstrated ability to manage complex documentation and coordinate across multiple stakeholders.
• Proficiency in monitoring KPIs and SLAs, and validating reported results.
• Experience in preparing governance reports and driving actions to completion.

Work Environment

This is a full-time position based in Riyadh, operating within a dynamic environment focused on effective oversight of contracted security workforce services.

Application Process

Candidates who meet the specified requirements are encouraged to apply.