Mgr Sales I

About the Role

The Luxury Collection is seeking a Mgr Sales I to join their team in Ad Diriyah, Riyadh, Saudi Arabia. This full-time position is responsible for proactively soliciting and managing sales opportunities, ensuring proper and timely business turnover for service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop relationships within the community to expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.

Sales Activities Management

• Participate in sales calls with team members to acquire new business or close existing business.
• Execute and support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
• Close optimal opportunities for the location based on market conditions and needs.
• Gain an understanding of the location's primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
• Service customers to grow account share.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications

• 0-1 year of experience in a related field.