Operations Supervisor AMET Operations📣 Job Ad

About the Role

Amazon Saudi Arabia is seeking a full-time Operations Supervisor for its AMET Operations in Riyadh. This role involves leading a team to achieve productivity targets and maintaining operational standards in line with company goals. The Operations Supervisor plays a critical part in ensuring efficient workflow and a safe working environment.

Role Summary

The Operations Supervisor is responsible for motivating a team to meet established targets and productivity expectations. This position requires active involvement in tracking team attendance and workflow, collaborating with the Shift Manager to identify and resolve operational issues promptly. A key aspect of the role is to lead by example, consistently modeling safe work behaviors and promoting a culture of safety within the team.

Key Responsibilities

• Support the daily management of departmental duties.
• Assign work to associates as needed to support workflow and daily production KPIs/goals.
• Conduct standup briefs, deliver associate feedback, perform floor audits, and conduct vehicle inspections.
• Assist in training and up-skilling new associates.
• Support the tracking, trending, and reporting of departmental metrics by associates.
• Aid in analyzing and understanding the factors contributing to success and failure in meeting departmental delivery and FC KPIs/goals.
• Track, report, and maintain associate hours and schedules.
• Review and update Standard Operating Procedure (SOP) documents as required.
• Improve the flow of product through the station.
• Identify and address safety hazards within the workplace and participate in safety initiatives.
• Maintain a full understanding of workflow, daily production goals, and the number of associates present each day.

Basic Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Ability to work 40 hours per week, with overtime as required.

Preferred Qualifications

• Bachelor's degree or equivalent.

Work Environment and Physical Requirements

This role operates within a dynamic environment that requires adaptability to varying schedules, including nights, weekends, and holidays. Candidates must be capable of lifting up to 49 pounds, standing and walking for shifts lasting up to 12 hours, and frequently performing physical tasks such as pushing, pulling, squatting, bending, and reaching.