Pre Sales Engineer

About the Role

Kidde Global Solutions is seeking a Pre-Sales Engineer to join their team in Riyadh, Saudi Arabia. This full-time role is responsible for providing technical expertise and engineering support to the sales organization, business partners, consultants, and end users. The Pre-Sales Engineer acts as a bridge between technical solutions and customer requirements, supporting project design, product selection, technical compliance, training activities, and site support. This position is critical in driving specifications, ensuring technical excellence, supporting partner development, and promoting Kidde Commercial and Edwards solutions across the assigned region.

Key Responsibilities

• Prepare and verify Bills of Quantities (BOQs) for fire and life safety systems.
• Perform value engineering assessments and optimize system designs.
• Support the preparation of technical compliance statements and tender documentation.
• Evaluate and recommend project upgrade and migration strategies.
• Review and verify high-level system architecture and solution designs.
• Provide technical support during project engineering and design phases.
• Assist sales teams with solution presentations, technical clarifications, and customer engagements.
• Support business development activities by providing technical expertise for lead generation and opportunity qualification.

Consultant and Business Development Engagement

• Conduct consultant workshops for product approvals and brand acceptance.
• Deliver technical workshops and presentations to consulting firms.
• Support specification development and consultant engagement activities.
• Conduct business development presentations for consultants and end users.
• Promote Edwards and Kidde product portfolios to increase market awareness and specification adoption.

Partner Development and Training

• Support onboarding and technical enablement of new Value-Added Resellers (VARs).
• Deliver product refresh and new-product training sessions to existing partners.
• Conduct certified and non-certified technical training programs.
• Provide design, engineering, and pre-sales training to business partners.
• Develop and deliver internal technical training programs for sales and engineering teams.
• Execute the Edwards and Kidde Master Training Plan, including certification, refresh, and competency development programs.

Site and Technical Support

• Conduct site visits to provide technical assistance and solution guidance.
• Troubleshoot programming-related issues and provide resolution recommendations.
• Support installation reviews and provide guidance on best practices.
• Assist with the evaluation of product performance, quality concerns, and field issues.
• Support product recall, upgrade, and migration programs when required.
• Prepare technical letters, certifications, and project-related technical documentation.

Marketing and Events Support

• Provide technical support for exhibitions, seminars, roadshows, and industry events.
• Deliver product awareness presentations for customers, consultants, and end users.
• Represent the company during technical events and customer engagements.

Qualifications and Experience

Candidates should have 0-1 years of experience in a relevant field. This role serves as the primary technical ambassador for the company's fire and life safety solutions, ensuring customers, consultants, and partners receive exceptional technical support while driving business growth and market adoption.