Quality Assurance Manager📣 Job Ad

About AECOM and the Role

AECOM is a global infrastructure consulting firm dedicated to improving communities and transforming skylines through various projects. We partner with clients worldwide to address complex challenges and build lasting legacies. We are seeking a Quality Assurance Manager to join our team in Riyadh, Saudi Arabia. This is a full-time position focused on leading quality initiatives and ensuring compliance across our operations.

Role Purpose and Impact

As a Quality Assurance Manager, you will play a pivotal role in overseeing compliance standards and driving continuous improvement. This position requires a detail-oriented and analytical leader with a collaborative approach to ensure all deliverables meet rigorous quality standards. You will foster a culture of excellence and accountability, contributing significantly to organizational success through strategic quality management and transparent stakeholder communication.

Key Responsibilities

• Lead and mentor a team of quality assurance professionals, inspectors, and auditors, providing coaching and support.
• Develop, implement, and monitor comprehensive quality assurance programs and procedures aligned with organizational objectives and industry standards.
• Conduct thorough inspections, audits, and assessments of processes, products, and services to identify defects and areas for improvement.
• Maintain detailed documentation of quality issues, non-conformance notices, and corrective action plans; track resolution status.
• Analyze test results, quality metrics, and performance data to identify trends, root causes, and opportunities for process optimization.
• Collaborate with cross-functional teams, including operations, production, and project management, to resolve quality issues and implement preventive measures.
• Oversee vendor and contractor quality performance, ensuring compliance with contractual requirements and quality standards.
• Prepare comprehensive quality reports, progress updates, and executive summaries for leadership and clients.
• Conduct periodic site visits and operational reviews to verify quality compliance, safety adherence, and adherence to project specifications.
• Represent the organization professionally in client interactions, ensuring transparent communication and successful project execution.
• Develop and deliver training programs to enhance quality awareness and competency across the organization.
• Establish and maintain quality management systems, documentation, and records in accordance with applicable regulations and standards.

Minimum Qualifications

• Bachelor's degree (BA/BS) in engineering, quality management, operations, or a related field, combined with 6 years of relevant quality assurance or quality management experience; or demonstrated equivalency through a combination of education and professional experience.
• Proven leadership experience managing quality assurance teams and driving organizational quality initiatives.
• Strong analytical and problem-solving skills, with the ability to interpret data and implement data-driven solutions.
• Excellent written and verbal communication skills, including the ability to prepare clear, professional reports and presentations.
• Proficiency in quality management systems, documentation, and compliance procedures.
• Demonstrated expertise in root cause analysis, corrective action planning, and continuous improvement methodologies.

Preferred Qualifications

• 15 years of progressive experience in quality assurance, quality management, or related operational roles.
• Professional certifications such as Certified Quality Manager (CQM), Six Sigma Black Belt, Lean certification, or equivalent quality management credentials.
• Advanced knowledge of ISO quality standards (ISO 9001, ISO 14001, or similar) and regulatory compliance frameworks.
• Experience with quality management software and data analysis tools.
• Demonstrated success in process improvement initiatives and organizational transformation projects.
• Strong stakeholder management and client relationship skills.
• Budget management and resource allocation experience.
• Experience in training program development and team capability building.

Professional Development and Environment

Joining AECOM means becoming part of a global team that supports professional growth and career ambitions. You will have access to cutting-edge technology and a network of experts, providing resources to make a tangible impact. The company offers training and development programs designed to expand technical expertise and leadership skills within a workplace built on respect, collaboration, and community.