Sales Manager (Saudi Only)

About the Role

St. Regis Hotels & Resorts is seeking a Sales Manager to join their team in Riyadh, Saudi Arabia. This full-time position is responsible for proactively soliciting and managing sales opportunities, ensuring proper and timely business turnover for service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
• Develop relationships within the community to expand the customer base and identify new sales opportunities.
• Manage relationships with key internal and external stakeholders.
• Provide accurate and complete turnover to Event Management for proper service delivery.
• Participate in sales calls with team members to acquire new business and close deals.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to develop effective sales strategies.
• Secure the best opportunities for the location based on prevailing market conditions and specific needs.
• Gain an understanding of the location's primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to increase their share of account business.
• Execute and support the company’s customer service standards consistently.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in sales, preferably within the hospitality sector. The role requires a proactive approach to sales and a strong ability to build and maintain customer relationships.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia, offering an opportunity to contribute to a renowned hospitality brand.