Sales Support Assistant📣 Job Ad

About HBX Group

HBX Group is a leading technological partner dedicated to connecting and empowering the global travel industry. The company brings together local and global brands across accommodation, transport, activities, and payments, leveraging a network of 300,000 hotels and serving 60,000 high-value clients across 140 source markets. HBX Group operates with a tech-driven approach and a customer-first philosophy, where commercial teams combine deep market knowledge with a global perspective and local execution.

The Role: Sales Support Assistant

The Sales Support Assistant provides essential operational support to the regional sales team. This role is central to coordinating daily activities, ensuring the accuracy of data, and managing the resolution of issues. The Assistant serves as a primary link between the Sales department and various internal teams, contributing to timely request fulfillment, process adherence, and the overall efficiency of day-to-day operations.

Key Responsibilities

• Support the regional sales team with daily operational requests.
• Act as the liaison between Sales and internal departments.
• Communicate process updates, system changes, and key information to the sales team.
• Log, track, and escalate issues through Jira as needed.
• Monitor and follow up on open cases with CRM, Admin, and Technical teams.
• Maintain accurate client data, reporting levels, and CRM records.
• Support data cleansing and data quality initiatives.
• Track requests, initiatives, and operational activities to ensure timely completion.
• Provide progress updates to management and escalate issues when required.

Required Experience

Candidates for this position should have 2-5 years of experience in a relevant support or coordination role. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Experience with CRM systems, issue tracking software like Jira, and a proven ability to coordinate effectively across different teams are beneficial.

Our Culture and Values

At HBX Group, the people—referred to as Team HBX Group—are central to the company's success. Employees are encouraged daily to move fast, dream big, and make the difference. The company's unique combination of technology, data, and people is considered a key differentiator. HBX Group is committed to diversity and inclusion, fostering an inclusive workplace where all backgrounds, perspectives, and talents are valued and respected, believing that diversity drives innovation.

Location and Employment Type

This is a full-time position based in Riyadh, Saudi Arabia.