Senior Account Manager📣 Job Ad

About the Role

Qatar Airways is recruiting for a Senior Account Manager based in Riyadh, Kingdom of Saudi Arabia. This full-time position is responsible for managing relationships with the airline’s corporate and trade customers. The role focuses on developing successful, consistent approaches to local and multinational dealings to drive maximum revenue and minimize the cost of sale, while also maximizing value from existing agreements between parties.

Key Accountabilities

• Develop and maintain long-term strategic relationships with Qatar Airways’ Trade partners, corporate clients, and government at local and country levels.
• Prepare an account development plan to achieve short, medium, and long-term mutual benefits for both Trade Partners and Corporate customers.
• Contribute to the formulation and implementation of sales strategy to maximize short and long-term revenue opportunities, reduce cost of sale, and generate channel shift where appropriate.
• Manage and coordinate projects and initiatives on behalf of the area of responsibility.
• Maintain sales professionalism standards.
• Provide regular Market Intelligence and feedback from customers and competitors.
• Represent Qatar Airways at trade events, promotions, and sales functions, including supporting educational and familiarization visits.
• Perform other department duties related to the position as directed by the Head of the Department.

Revenue and Marketing Management

• Lead discussions on PLBs (Performance Linked Bonuses/Payments) with accounts.
• Recommend pricing requests from Corporates/Trade and be responsible for individual budgets.
• Ensure focus and activities prioritize premium cabin and high yield sales.
• Maximize value from marketing spend and manage individual expenditure budget (including PLB / JMF funds).
• Review sales data with account portfolio to drive revenue and seek out tactical revenue opportunities.
• Develop tactical Sales and Marketing activity in support of sales opportunities in both Trade Partners and Corporate marketplaces.
• Maximize sales opportunities through value-added partners (*, Tourism Bodies, Hotels, Car Hire).

Professional Experience

• 5-10 years of professional experience in a multi-cultural environment with a rich mix of supply partners, preferably in the Airline industry.
• Demonstrated customer-facing experience.
• Experience in negotiating contracts.
• Experience in Airline Sales and Marketing.
• Experience working in a pressurized, target-driven environment.

Required Skills and Knowledge

• Ability to spot and interpret market trends.
• Knowledge of GDS (Global Distribution System), ticketing, and selling experience.

Work Eligibility

Candidates must have the legal rights to live and work in the Kingdom of Saudi Arabia.