Senior Compliance Specialist📣 Job Ad

About Unifonic and the Senior Compliance Specialist Role

Unifonic, recognized as a Great Place to Work®, is an AI-native customer experience platform designed for emerging markets. With over 25 years of conversational AI research and development, Unifonic serves more than 5,000 enterprises across MENA, pioneering sovereign, agentic AI through its Agentic Studio platform. We foster a culture of creativity, collaboration, and innovation. We are seeking a Senior Compliance Specialist to join our team in Riyadh, Riyadh Province, on a full-time basis.

The Compliance Team at Unifonic

The Compliance team at Unifonic is responsible for managing and enhancing the company's overall Compliance function. The team focuses on all Compliance affairs to proactively anticipate potential issues and develop practical solutions that support the business objectives.

Core Responsibilities

• Ensure the organization maintains an engagement framework with the regulator (CST).
• Collaborate with management and staff to identify and manage regulatory compliance risks.
• Maintain open communication with relevant decision-makers and stakeholders regarding regulatory communication and its impact.
• Organize regular training sessions for employees to communicate key regulatory changes and updates effectively.
• Support the creation and implementation of organizational policies, standards, and procedures to ensure compliance with applicable regulations.
• Research industry Compliance regulations and policies.
• Evaluate internal operational and procedural Compliance.
• Maintain internal regulatory Compliance through communicating requirements, obtaining approvals, and training stakeholders.
• Manage applications for Compliance certification and regulatory approval.
• Develop and maintain a comprehensive Compliance recordkeeping system.
• Maintain communication with Compliance regulators and follow up on applications.
• Stay updated on Compliance requirements and amendments to regulations.
• Identify roadblocks and propose process improvements within Compliance operations.
• Maintain a Compliance communication register and associated documentation.
• Create and manage action plans in response to regulatory Compliance audit discoveries and Compliance violations.
• Remediate regulatory audits and periodic reviews, compiling identified gaps and action plans.

Qualifications and Experience

• A minimum of 3+ years of hands-on experience as a compliance analyst or specialist within an enterprise-level organization.
• Higher Education or a Bachelor’s Degree in a Technology or Management field.
• Compliance management or project management certification is considered a plus.

Essential Skills and Attributes

• Strong experience in both reviewing and drafting policies and documentation in both Arabic and English.
• Experience with international standards and local regulatory requirements related to telecommunications, data protection, and data localization.
• Excellent communication skills, both written and oral.
• Ability to effectively plan, manage, and complete projects in line with stakeholders’ needs and expectations, and organizational strategic objectives.
• Diligent attention to detail and advanced analytical abilities.
• Proficiency in areas such as Regulatory Engagement & Governance, Policy Drafting & Documentation (Arabic & English), Compliance Risk Assessment & Mitigation, Regulatory Communication & Stakeholder Management, Compliance Training & Awareness, Audit, Certification & Regulatory Approvals, Compliance Operations & Recordkeeping, Internal Controls Evaluation & Gap Analysis, and Process Improvement & Issue Remediation.
• Demonstrated character traits including analytical thinking, problem-solving, ownership, accountability, collaboration, adaptability, continuous learning, mentorship, knowledge sharing, resilience, quality focus, attention to detail, advocacy, and innovation.

Work Environment

This is a full-time position based in Riyadh. At Unifonic, we value creativity, collaboration, and a dynamic work environment where every idea is welcomed. As shareholders, employees contribute to shaping the future of the company.