Senior Performance Manager

About the Role

AtkinsRéalis is seeking a Senior Performance Manager to lead performance monitoring and drive operational excellence within metro Operations & Maintenance (O&M) activities. This full-time position is based in Riyadh, Saudi Arabia, and focuses on analyzing operational metrics and ensuring contractual performance requirements are met, particularly within driverless metro systems. The role involves implementing continuous improvement initiatives aligned with employer objectives.

Key Responsibilities

• Lead performance monitoring and evaluation of O&M Contractors against contractual requirements.
• Track, analyze, and report operational performance metrics and KPIs.
• Identify deviations from targeted performance levels and recommend corrective actions.
• Ensure O&M Contractors propose and implement effective performance improvement measures.
• Monitor, audit, and report on the KPI regime and compliance levels.
• Develop performance frameworks, dashboards, and reporting systems.
• Oversee operations planning, especially within driverless metro environments.
• Conduct performance reviews and audits across all operational areas.
• Coordinate with contractors and stakeholders to improve service delivery and efficiency.
• Provide data-driven insights to support decision-making and strategic improvements.
• Ensure alignment of operational performance with Employer's objectives.
• Prepare and present performance reports to senior management and stakeholders.

Qualifications and Experience

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 15 years of experience in performance management or operations.
• Strong experience in monitoring and managing KPIs within large infrastructure or railway projects.
• Proven experience in driverless metro or automated transit systems.

Required Skills

• Strong analytical, problem-solving, and decision-making skills.
• Experience in operations planning and performance improvement strategies.
• Ability to evaluate complex performance data and implement corrective actions.
• Strong stakeholder management and coordination skills.
• Excellent communication, presentation, and reporting abilities.
• Proficiency in performance management tools and data analysis.

Work Environment

This role is a full-time position based in Riyadh, Riyadh, Saudi Arabia, focusing on metro Operations & Maintenance activities within a dynamic infrastructure environment.

Application Process

Candidates meeting the qualifications are encouraged to apply. Salary details will be discussed during the interview process.