Software Presales Engineer

About the Role

Mirnah Technology Systems is seeking a Software Presales Engineer to join its team in Riyadh, Saudi Arabia. This full-time role is crucial for supporting the sales team throughout the technical and solution-selling cycle. The Presales Engineer acts as the technical counterpart to the Sales Account Manager, ensuring that proposed solutions are technically sound, clearly scoped, and deliverable.

Key Responsibilities

• Collaborate closely with the sales team to understand customer business and technical requirements, conducting discovery sessions and requirement-gathering meetings.
• Translate customer requirements into suitable solution designs using Mirnah’s product portfolio, including RoutePro, OrderPro, StockPro, AssetPro, ForecastPro, and Business Analytics.
• Explain solution architecture, integration requirements, hosting options, and technical capabilities, supporting discussions related to APIs, ERP, CRM, WMS, cloud, mobility, and enterprise integrations (*, SAP, Oracle Fusion, JD Edwards).
• Prepare and deliver solution presentations, demonstrations, and proofs of concept, while maintaining demo environments and technical documentation.
• Develop technical proposals, solution descriptions, scopes of work, and related documentation, and support RFP, RFI, and tender responses, including technical compliance and clarifications.
• Coordinate with technical, product, implementation, and delivery teams, and ensure proper handover of awarded projects to implementation and project teams.
• Identify technical risks, gaps, and dependencies during the sales cycle and ensure they are reflected in proposals.
• Keep up to date with market trends, competitor solutions, and customer requirements, and maintain in-depth knowledge of Mirnah’s products and their capabilities.

Required Skills and Approach

• Consultative Approach: Ability to uncover real requirements before proposing solutions.
• Technical Credibility: Clear and accurate explanation of architecture and integration to both business and IT audiences.
• Clear Communication: Transforming complex solutions into clear presentations and documents in Arabic or English.
• Analytical Thinking: Breaking down customer operations into processes, data, and integration points.
• Realism: Proposing only what can be delivered and openly raising risks.
• Collaboration: Working effectively with sales, product, and delivery teams.
• Organization: Managing multiple opportunities, demos, and deadlines concurrently.

Qualifications and Experience

• 0-1 year of relevant experience.
• Ability to handle customer information, requirements, and system details confidentially.

Work Environment and Reporting

The role is based in Mirnah’s offices in Saudi Arabia and involves a combination of office work (solution design, documentation, demo preparation) and workshops, presentations, and demonstrations at customer premises. Travel within Saudi Arabia is required, sometimes at short notice, and may involve setting up and operating demonstration equipment. The Software Presales Engineer reports to the Sales Manager within the Sales/Commercial department and works closely with Sales Account Managers as the technical lead on opportunities.