Spa Receptionist (Saudi Only)

About the Role

St. Regis Hotels & Resorts is seeking a Spa Receptionist to join their team in Riyadh, Saudi Arabia. This is a full-time position that involves managing guest inquiries and maintaining records within the spa environment. The role requires efficient handling of information and professional communication.

Key Responsibilities

• Enter and retrieve information from computer databases to update records, files, and reservations.
• Transmit information or documents via computer, mail, or facsimile machine.
• Operate standard office equipment, including computers and point of sale systems.
• Prepare letters, memos, and other documents using various software applications.
• Handle incoming and outgoing mail, including date stamping and distribution.
• Create and maintain computer- and paper-based filing and organization systems.
• Compile, copy, sort, and file records of office activities and business transactions.

Guest Services and Professional Conduct

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation and maintain confidentiality of proprietary information.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Prepare and review written documents accurately and completely.

Team Collaboration and Compliance

• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and respond appropriately to concerns of other employees.
• Perform other reasonable job duties as requested by Supervisors.

Physical Requirements

• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Qualifications

Candidates should possess 0-1 year of relevant experience. Salary information for this position will be disclosed during the hiring process.