Technical Consulting Specialist Zoho

About Alnafitha IT

Alnafitha IT, established in 1993, is a leading independent provider of IT services and solutions in Saudi Arabia. As a Saudi-owned company, it has grown from a startup to a market leader, offering comprehensive IT solutions across various domains including Microsoft, AWS, ManageEngine, and Zoho Solutions. With over 30 years of experience, Alnafitha IT has completed more than 4,000 projects for over 3,000 customers, focusing on digital transformation and operational excellence.

Role Overview

Alnafitha IT is seeking a Technical Consulting Specialist Zoho to join its team in Riyadh, Saudi Arabia. This full-time role involves designing, developing, and implementing customized business solutions using the Zoho platform. The specialist will focus on building scalable applications, automating business processes, and integrating Zoho products with internal and external systems to enhance operational efficiency and support business objectives. The role requires 2-5 years of experience.

Key Responsibilities

• Design, develop, and implement solutions across Zoho applications such as Zoho CRM, Zoho Creator, Zoho Desk, and Zoho Books.
• Customize Zoho applications using Deluge scripting, workflows, blueprints, and custom modules to meet business requirements.
• Translate business needs into technical designs, including process flows, data models, and system configurations.
• Integrate Zoho applications with third-party systems, APIs, and internal platforms, developing and managing REST API integrations.
• Collaborate with clients and internal stakeholders to gather, analyze, and validate business and technical requirements.
• Provide technical consultation and recommend optimal Zoho-based solutions.
• Perform unit testing, system testing, and user acceptance testing (UAT) to ensure solution quality and performance.
• Prepare and maintain technical documentation, including system architecture, configurations, and user guides.
• Provide training sessions for clients and internal teams on Zoho applications and implemented solutions.
• Stay updated with the latest Zoho platform updates, features, and best practices, identifying opportunities for continuous improvement.

Qualifications and Requirements

• 2-5 years of experience in a relevant field.
• Strong analytical and problem-solving skills.
• Ability to translate business requirements into technical solutions.
• Attention to detail and commitment to quality.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The specialist will work closely with business stakeholders and technical teams to ensure high-quality delivery, system reliability, and continuous improvement of Zoho solutions.

Application Process

Candidates who meet the outlined requirements are encouraged to apply for this role. The salary for this position will be disclosed during the interview process.