Technical Support Specialist📣 Job Ad

Join Our Team as a Technical Support Specialist!
At Baker Hughes, we are seeking a Technical Support Specialist for Completions and Wellbore Intervention, who enjoys working in collaborative teams and solving critical issues. Our Oilfield Services division offers intelligent, connected technologies to monitor and enhance energy extraction assets.

Key Responsibilities:

• Receive and manage customer technical requests on lower completions, including sand control and Inflow Control Devices (ICD).
• Meet with customers to discuss applications and designs of products and services.
• Conduct near wellbore simulations to design ICD completions and optimize production modeling.
• Utilize knowledge of reservoir engineering to communicate production flow dynamics to customers.
• Work independently and collaboratively to plan and design lower completion jobs.
• Identify suitable openhole packers and related systems for job planning.
• Document job performances and lessons learned for continuous improvement.
• Participate in Incident Investigations, addressing any field incidents related to products and services.
• Prepare detailed technical reports and proposals.
• Utilize simulation software like Netool, with additional software knowledge being an asset.
• Ensure compliance with job cycle management processes.

Qualifications:

• Bachelor's degree in a relevant field.
• 5+ years of experience in technical support for lower completions.
• Design experience with Inflow Control Devices (ICDs) for at least 5 years.
• Background in reservoir or petroleum engineering.
• Experience in Saudi Arabia is preferred.

Flexible Working:
This is a shift-based position. We value diverse working methods and will discuss flexible options with you upon application.

Baker Hughes invests in its workforce, offering contemporary work-life balance policies, comprehensive healthcare options, and additional benefits to make working with us both fulfilling and rewarding.

Join Our Team at CsMena!
CsMena is a leading provider of communication management services and solutions based in Riyadh, Saudi Arabia. Since 2018, we have delivered top-tier outsourcing services with a focus on exceptional call center operations.

Role Overview:
This full-time on-site position for a Customer Service Representative involves handling incoming and outgoing calls, resolving customer queries, ensuring client satisfaction, and providing exceptional service daily.

Key Responsibilities:

• Handle incoming and outgoing calls efficiently.
• Resolve customer queries and ensure satisfaction.
• Provide exceptional service to clients across various industries including E-commerce, healthcare, telecommunications, and hospitality.
• Maintain professionalism and quality in every interaction.

Qualifications:

• Language Skill: English B1 – B2.
• Minimum 1 year of experience in Customer Service.
• Excellent communication and interpersonal skills.
• Customer Satisfaction and Experience expertise.
• Ability to multitask and work under pressure.
• Knowledge of CRM systems and call center technology.
• A bachelor degree in Business Administration or a related field is preferred.
• Fully available for all shifts (247).

Join us to be part of a dynamic team where you can make a difference in customer service!

Join National Medical Care as a Receptionist!
We are looking for a dedicated and professional Receptionist to manage our front desk responsibilities and ensure a high level of service for our patients.

Key Responsibilities:

• Ensure superior quality of medical treatment and compassion for every patient.
• Answer phone calls and direct callers appropriately.
• Meet and greet visitors and direct them to their locations.
• Direct outpatients to appropriate disciplines, including OPD clinics and Labs.
• Open files for new patients and record their relevant data.
• Check financial coverage and collect payments, sending them to the General Cashier daily.
• Respond to inquiries from patients and visitors.
• Schedule patients and manage physician time effectively.
• Maintain patient confidentiality and a secure reception area.
• Participate in ongoing education programs and follow all department policies and procedures.

Experience Required:
Minimum one year of experience in a healthcare facility in a reception or clerical capacity. Must exhibit courtesy, cooperation, and respect towards patients, visitors, and colleagues.