Technical Team Lead Security Device Managed Services

About the Role

Accenture Middle East is seeking an experienced Technical Team Lead, Security Device Managed Services, to join their team in Riyadh, Saudi Arabia. This full-time role involves leading a team of security engineers responsible for the delivery, management, and optimization of security devices within client environments. The successful candidate will serve as a technical authority, ensuring service excellence and operational continuity for managed security services.

Key Responsibilities

• Lead and mentor a team of security engineers in daily managed security operations.
• Oversee the configuration, monitoring, and management of security devices and network security infrastructure.
• Act as the primary escalation point for complex technical incidents and service issues.
• Ensure compliance with Service Level Agreements (SLAs) and maintain high standards of service delivery for clients.
• Collaborate with clients to understand their security requirements and provide expert guidance.
• Drive continuous improvement initiatives across tools, processes, and team capabilities.
• Prepare and present technical reports to management and stakeholders.

Qualifications and Experience

• A minimum of 5 years of experience in cybersecurity, with a strong focus on network security and security device management.
• Proven experience in a team lead or senior technical role within a Managed Security Services environment.
• Hands-on expertise with network security tools and technologies, including Firewall/NGFW, IDS/IPS, SIEM, EDR/XDR, or similar platforms.
• Strong understanding of security operations, incident response, and escalation management processes.
• Excellent communication and leadership skills are required.
• Relevant certifications such as CISSP, CISM, CEH, or vendor-specific certifications are considered a plus.

Preferred Qualifications

• Prior experience working with Managed Security Service Providers (MSSP) or within large enterprise environments.
• Familiarity with Saudi Arabia's cybersecurity regulations and National Cybersecurity Authority (NCA) frameworks.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic Managed Security Services team at Accenture Middle East. The role requires collaboration with clients and internal stakeholders to ensure robust security operations.