Technician Ophthalmology📣 Job Ad

About the Role

The Ophthalmology Technician at Bupa Arabia in Riyadh performs a critical full-time function in supporting ophthalmologists and other eye care professionals. This role is essential for diagnosing, treating, and caring for patients with various eye-related conditions. It requires a combination of technical skills, comprehensive knowledge of ophthalmic procedures, and a patient-centered approach to healthcare delivery.

Patient Care and Clinical Support

• Conduct preliminary ophthalmic diagnostic tests and screenings, including visual acuity testing, tonometry, visual field testing, and refraction, following established protocols.
• Prepare patients for eye examinations and procedures, explaining the process, obtaining relevant medical history, and ensuring their comfort.
• Perform specialized ophthalmic tests such as optical coherence tomography (OCT), fluorescein angiography, and ultrasound imaging to assist in diagnosis and monitoring.
• Assist with contact lens fittings, measurements, and provide instructions for patients requiring vision correction.
• Triage patients based on the urgency of their eye conditions to ensure prompt consultation with an ophthalmologist.
• Administer eye drops, ointments, or medications as directed by the ophthalmologist, and educate patients on proper administration techniques.
• Support ophthalmologists during eye exams, procedures, and treatments by assisting with instruments, equipment setup, and patient positioning.

Patient Engagement and Team Collaboration

• Assess patient educational needs and collaborate with relevant staff and departments to facilitate requirements.
• Provide patients with information on eye conditions, treatment options, medications, and post-care instructions to promote understanding and compliance.
• Offer emotional support and guidance to patients and families, ensuring they understand discharge instructions and follow-up care.
• Work collaboratively with physicians, nurses, and other healthcare team members to coordinate patient care.
• Communicate effectively with colleagues to ensure seamless transitions of care and optimal patient outcomes.

Documentation, Safety, and Quality Assurance

• Accurately record test results, patient information, and treatment plans in electronic medical records (EMR) systems.
• Ensure compliance with legal and regulatory requirements regarding patient documentation and maintain patient confidentiality.
• Maintain ophthalmic equipment in proper working condition, ensuring cleanliness and regular calibration for accurate results and patient safety.
• Adhere to strict infection control protocols to prevent the spread of healthcare-associated infections.
• Implement safety measures to protect patients, staff, and visitors, and identify and report defective equipment or safety hazards.
• Participate in quality assurance activities, including monitoring equipment cleanliness, ensuring infection control, and engaging in audits and quality improvement initiatives.
• Demonstrate sensitivity to patient complaints and concerns, initiating the appropriate chain of command if unable to resolve issues.

Professional Development and Compliance

• Stay current with advancements in ophthalmology technology, procedures, and best practices through ongoing training and workshops.
• Seek opportunities for professional growth and skill development, including relevant certifications.
• Demonstrate and maintain competence in all mandatory competencies.
• Maintain current licensure and certifications required for the position.
• Adhere to all relevant regulations, protocols, and safety standards to maintain a safe and efficient working environment.
• Perform other duties as assigned within the scope of responsibility and requirements of the job.

Qualifications

Candidates for this role should possess strong technical skills and comprehensive knowledge of ophthalmic procedures. A patient-centered approach to healthcare is fundamental. The ability to work collaboratively within a multidisciplinary healthcare team and maintain strict adherence to safety, infection control, and confidentiality protocols is also required. Current licensure and certifications relevant to an Ophthalmology Technician are mandatory for this position.