Transition Manager
📣 Job Ad| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
Job Description
About the Role
DXC Technology is seeking a Transition Manager to join their team in Riyadh, Saudi Arabia. This full-time role involves owning the end-to-end delivery of one or more transition or transformation projects or workstreams within a larger program. The Transition Manager will be responsible for converting program strategy into executable workstream plans and driving various stages from assessment to operational handover.
Role Overview
The Transition Manager is accountable for the workstream's scope, schedule, resources, quality, risks, assumptions, issues, dependencies (RAID), deliverables, acceptance, and stakeholder coordination. This role operates within the established program governance framework, ensuring all phases from due diligence to stabilization are managed effectively.
Key Responsibilities
- Define, baseline, and maintain detailed project/workstream plans, including activities, milestones, dependencies, resources, deliverables, and entry/exit criteria.
- Lead workstream assessment and due diligence, documenting current state, service baseline, assets, processes, staffing, tooling, access, documentation, contracts, and known risks.
- Plan and coordinate knowledge transfer workshops, documentation reviews, job shadowing, reverse shadowing, and gap-closure sessions with incumbent and receiving teams.
- Maintain knowledge transfer and readiness trackers, verifying evidence and securing formal sign-off against agreed completion criteria.
- Coordinate service, security, tooling, access, infrastructure, process, and resource dependencies required for operational readiness and go-live.
- Manage the workstream RAID log, driving mitigation, escalation, and closure in line with program thresholds.
- Prepare workstream status reports, milestone forecasts, decision requests, and steering inputs for the PMO and Program Manager.
- Manage assigned budget, resource demand, supplier activity, commercial obligations, and approved change requests.
- Coordinate deliverable preparation, quality reviews, submission, client review, rectification, and acceptance certification.
- Run workstream governance meetings and maintain accurate minutes, actions, decisions, and stakeholder communications.
- Plan and execute go-live/cutover activities for the workstream, including command structure, communications, contingency, rollback, and support coverage where applicable.
- Monitor service performance during stabilization, track defects and gaps, and ensure exit criteria are achieved before handover to steady-state operations.
- For transformation projects, translate approved initiatives into delivery plans, coordinate design/build/test/deploy activities, and track adoption and benefit outcomes.
- Ensure operational documentation, runbooks, procedures, support models, and ownership are complete and transferred to the receiving service team.
- Escalate threats to service continuity, schedule, quality, scope, or acceptance early with clear options and recommendations.
Experience and Qualifications
Candidates for this position should possess 5-10 years of relevant experience in transition or transformation project management. A strong understanding of project lifecycle management and service delivery processes is essential.
Work Environment
This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to significant projects within DXC Technology.
Requirements
- Requires 5-10 Years experience
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