Showroom Sales Representative📣 Job Ad

About the Role

Jazeera Paints is seeking a Showroom Sales Representative to join their full-time team in Taif. This role is crucial for delivering excellent customer service, achieving sales targets, and ensuring the showroom operates efficiently and is well-maintained. The representative will manage comprehensive customer interactions from initial reception to post-sales support, alongside key responsibilities in inventory management, reporting, and adherence to company policies.

Customer Interaction and Sales

• Provide excellent reception to customers within showrooms and maintain a high level of service.
• Meet customer needs, facilitate goods delivery, and offer comprehensive customer service both before and after sales.
• Follow up with customers from their entry into the showroom, introducing them to company products, securing orders, calculating quantities, and assisting with product and color coordination.
• Oversee the invoicing process and ensure proper delivery of goods, coordinating with all showroom staff including assistants, workers, and drivers.
• Achieve sales targets in line with the established sales plan.
• Accept online customer requests and update the E-commerce platform accordingly, considering required items and stock levels.

Showroom and Inventory Management

• Maintain the showroom's organization and cleanliness at all times, ensuring all marketing tools like brochures and catalogues are readily available.
• Ensure a good stock of all items, especially fast-moving ones, by applying the policy for ordering from warehouses based on minimum and maximum levels.
• Adhere to the first-in, first-out (FIFO) policy to prevent dead stock.
• Report all missing products in the main store to the direct manager.
• Ensure goods are arranged in warehouses according to policy and procedure guidelines to maintain accurate stock and prevent discrepancies during periodic inventory checks.
• Maintain order and discipline within the showroom.
• Cooperate with other branches to facilitate the resale of slow-moving items.

Reporting and Financial Administration

• Submit financial reports to the region accountant when required.
• Ensure daily deposit of sales cash into the company’s account.
• Provide the direct manager with regular reports on competitors' activities and promotions.
• Submit periodic reports detailing achievements, problems, and failures to the direct manager.

Compliance and Operational Excellence

• Commit to accomplishing management goals and implementing required Key Performance Indicators (KPIs).
• Handle all customer complaints professionally and report them to the direct manager.
• Implement all company policies and instructions.
• Execute all job-related activities using safe and environmentally sound methods.

Additional Responsibilities

• Offer helpful ideas and suggestions to enhance the sales process and value.
• Perform any other duties assigned by the direct supervisor or manager.