Admissions Officer📣 Job Ad

About the Role

Westford Global Education is seeking an Admissions Officer to join its team. This is a full-time, remote position focused on guiding prospective learners through the admissions process. Westford Global Education, established in 2009, offers a range of internationally recognized programs across various regions, utilizing flexible learning models to serve students, professionals, and corporate clients.

Role Overview

The Admissions Officer will be responsible for managing the entire admissions journey for prospective learners, from their initial inquiry through to final enrollment. This involves providing comprehensive and accurate information regarding programs, entry requirements, and available study pathways. The role requires a proactive approach to support applicants and ensure a smooth transition into their chosen course of study.

Key Responsibilities

• Respond to prospective learner inquiries through email, phone, and online platforms.
• Conduct admissions consultations to assess applicant needs and provide guidance.
• Assist applicants with document submission, application completion, and eligibility verification.
• Manage international admissions cases, ensuring compliance with relevant procedures.
• Coordinate effectively with academic and operations teams to facilitate the admissions process.
• Utilize CRM or admissions systems to track leads, applications, and conversion metrics.
• Participate in virtual events, webinars, and outreach activities to engage with prospective students.
• Contribute to the ongoing improvement of admissions processes and the overall learner experience.

Qualifications and Experience

• Demonstrated strong interpersonal skills and customer service abilities.
• Experience or a clear interest in international admissions and education, preferably within higher education or online learning environments.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly.
• Proficiency with digital tools, including CRM or admissions platforms, email, video conferencing, and standard office software.
• A Bachelor’s degree in Education, Business, Communications, or a related field, or equivalent relevant professional experience.
• Strong organizational and time-management skills, capable of managing multiple applications and deadlines.
• Comfort working independently in a remote setting with a proactive and detail-oriented approach.
• Cross-cultural awareness and the ability to engage effectively with a diverse international applicant base.

Work Environment

This is a full-time, remote role. Westford Global Education operates across multiple regions, providing flexible and internationally recognized educational programs.